Beautiful room, decorated to a high standard. Staff are always helpful and friendly. Easy to use parking area really close by and the breakfast is great!!

Easy parking, nicely refurbished room, very clean. All staff heand breakfast lovely

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Hotel was nice but i booked a room for 2 adulds and 1 child. When we arrived we were told we had to pay an extra £30 for a bed for my child! I spent more that i anticipated! I was told the 10 year can share a king size bed with 2 adults, we would not have got any sleep!

excellent hot breakfast .lovely room . Staff very pleasant

Fantastic hotel

All good.

Excellent stay as always

Great location!

Great location clean large room overlooking the quayside

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Lovely stay - good position in the city

Clean

Great location by the River Tyne, perfect for a stroll. Near lovely restaurants and bars.

Lovely hotel. Breakfast and evening meal were both very good value.

Room was spotless and well stocked. It was spacious and the bed very large and comfortable.

room had sick and blood all over the bathroom floor,walls and toilet we did get half the cost of the room back

Although the room itself was more than satisfactory I feel that there should have been transparency through 3rd party booking systems regarding the pet fee. In addition, you're adverted as dog friendly but have a limited amount of areas that dogs are allowed into and so this doesn't really feel dog friendly but more dog tolerant...

Faultless really. Great staff, nice room.

Staff were excellent, rooms was clean. Lovely stay