5.6
Fair
From 772 reviews
Cleanliness

5.6

Room Comfort

6.0

Location

6.6

Service and Facilites

6.6

Traveler Reviews Hotel L'Express

Number of reviews per page
20
40
Top reviews
Celie
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

showerhead doesn't move and flooded the bathroom toilet never stops moving water throughout the night and no it's not the handle being down bathroom smells like mildew jacuzzi in the executive suite floods over the tub because the spout lacks a little plastic cap and it spurts in a 360 jet moving a large amount of water straight to the floor and tub lip room smells extremely smoked in huge mirror held onto the wall with duct tape of 6 provided bath towels for the leaks and tub, 1 had holes and a few smelled like kitchen oil for some reason bed is okay window doesn't open and the smoke smell permeates your clothes heater doesn't work tv works jacuzzi and it's jets in the were okay besides the leaks but there is no real protection against mist or dampness exiting into the room so all the walls felt wet would not recommend unless you really want a jacuzzi for under 90cad
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Dmitry
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A terrible place for a family stay. We booked two nights, but after the first night we had to leave. The hotel room was extremely dirty. There was a lot of old dust and dirt under the bed, as well as other people's shoes, broken nails, and other household debris. The bathroom door was broken, and the shower curtain was brown from dirt, not white. There was other people's hair in the bed and on the pillows. The room smelled of mold.
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Jonathan
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Expérience dégelasse. Du sang sur le bain. De la moisissure partout dans les coins. Planché pas lavé. Du poils dans les lits. Des coulisses sur le mur. À ÉVITER
Edward
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Bathroom still had soap wrapper on the floor and aluminum pull tab on the side of the bath. Jetted tub did not work. We went to the front desk as we were heading out for supper and asked for them to check it out. Nothing done. At checkout, we repeated that the jetted tub didn’t work and we only got a « we are sorry about that ». It was on sale for just over $100 a night so I guess you get what you pay for
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Angelina
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All was good great lady at the desk very kind and approachable. I recommend this place for a nice getaway from everyday life
Robert
icon-
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very noisy all through the night.
Frederick
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It smells like old cigarettes, the sheets had dirty spots on them and so did the cushions. The bathroom is super tiny and the shower tiles are in ruins. There's like fluid spots all over that seems like they've been half cleaned. There are no outlets. I need to say one nice thing about the place and it's that the lady at the front desk was really nice and sweet.
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Philippe
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was discusting. Light fixture with missing and random light bulb, mold ... a lot of mold in the bathroom. Jet tube? No jet in the tube... zero pressure. Hard uncomfortable matress, 5 small mixed match cushions not pillows. Mixing siding on the hot tube causing the corners to be very sharp and dangerous. Rude employees at the help desk. I ordered the executive suit and they gave me the junior executive. When i went down in the morning to argue about it the peeson ther gaslighted me saying i have the right suite eventhou i showed her the listing showing my exact room has junior executive ! Worst place i've been in a long time.
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Francis
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Yes, everything is good.
Raoul
icon-with Partner
with Partner
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Bathroom not well cleaned, lot of hairs in the bathroom. Glass panel dirty, floor shower dirty, ceramic wall not well clean lot of black spots. When called, the manager didn't even bother to apologize, he just try to clean and said if were are not satisfied we can live and that was at around 9 pm after check in.
Sunil
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Bathroom shower is so bad, not working properly. Floor is messy and sticky.
Nicolas
icon-Leisure with Pet
Leisure with Pet
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Never again. There was blood in various places in the room. Smoke free rooms where not smoke free rooms. When concerns were brought to staffs attention, they didnt beleive or rectify the issue. We left the same day that we checked in. Do not recommend.
Carlo
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The reviews are bad and mentioned the place reeking smell of smoke which we did not encounter during our stay and the room we stayed was the cheapest yet the room itself was recently painted and the sheets were clean unlike what was mentioned in the reviews. But yes, the building is old and looks shady but other than that, it was a pleasant stay.
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Gurpreet
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Overall not bad
Dr. Kinga
icon-Business and Leisure with Children
Business and Leisure with Children
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I was with my daughter and we were scared!
Keana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Nice room, great service.
Linda
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

This was the worse place i stayed at. Stained comforter. J asked for a refund, bit tjey do not give one, so we cjanged rooms, and the bedding was cleanish, but the room was falling apart
eric
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Our room was nice and clean, we loved the huge exotic shower in our room and we had a view of the Saint Lawrence and a perfect view of the Olympic Stadium, the staff was excellent and very welcoming and the restaurant in the hotel was great for breakfast
David
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The staff were very nice and kind but the place is old and not much was done to keep it up. Lots of noise during the night
Samantha
icon-Leisure
Leisure
2.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

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