Overall poor services.
Overpriced ..
Incompetent staff ..
Found hair in my food at breakfast table
Bad service
Avoid this hotel
craig
with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very spiffy property overall. Room was large for historical building. In room coffee was a plus, Keurig style machine and tea kettle. Refrigerator. Bed comfortably firm, four large pillows. Breakfast very nice, complete offerings. Location on market square is ideal. A/C not adequate for our south facing room in June even though outside temps were below 70F.
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Judith
with Partner
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
This is a lovely hotel with helpful staff, a really good restaurant and great location.
Rohit
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Shower was not working which I reported to receptionist but no action taken
leontine
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Beautiful hotel at amazing location with a very good breakfast buffet and restaurant. But the rooms towards the market place are very noisy. With or without open windows you are definitely going to wake up very early as every tourist walking by with their rolling suitcase on cobblestones makes a huge noise. Churchbells start ringing around 7 am……I would stay here again but not on this side of the hotel.
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Todd
Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Great hotel and staff in a fantastic location close to everything!
Athanasios
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Everything!! Our view of the Christmas Market was added beauty!! So glad we came!
The staff were wonderful! Our dinner was amazing! Looking forward to breakfast.
Sara
Business
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Loved the charm of the hotel
STEPHEN
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Very nice hotel and attentive staff in the middle of town and nice rooms
Stuart
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Great location, excellent staff. The room and all areas were very clean.
Vivian
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
It was great!! Breakfast was delicious!!!
HORST
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Lovely to look at, great breakfast, quiet and very comfortable room. Lacking a kettle, plug for sink and milk, despite having a little fridge. Annoying that reception sent me to line up at the kitchen to get milk forbtea when requested.
Alexia
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Loved the large room. With full view of the old town. Great food. Very relaxing stay.
Maximilian
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Great view of square. Cozy rooms. Sofa needs some upholstering. Great staff
David
Leisure
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Very helpful staff.
Angela
Leisure Family
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Room was very clean and nice
Donald
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
The staff were v friendly. Our room was great. Great hotel for a reasonable price.
Angela
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Great position for Christmas market. Lovely hotel, great comfortable rooms. Good walk in shower
Takehito
Business
6.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
The hotel was very traditional and building has lots of history located in the central of the Hildesheim downtown. The room was spacious but smelled like old storage or barn. The shower was modernized but water kept dripping from the shower nozzle even complete shut down and wet towel was placed when I entered the room. Other than that, I enjoyed the hotel and service, breakfast is awesome.