My family and I booked this hotel months in advance for a family wedding, and our stay was very disappointing.
Our first room was extremely hot, and the air conditioning did not work. We barely slept due to the heat. The next morning, maintenance couldn’t fix it, so we were moved to another room. Shortly after settling in, we were told that room was already reserved and had to move again.
By the third room we were frustrated and exhausted, only to find the TV didn’t work properly either.
The hotel felt outdated and poorly maintained. While the pool and location were fine, being moved three times in one stay was completely unacceptable. I am very disappointed and waiting to speak with management.