For years we have stayed in either the Preluna or the Plaza hotel. Bringing groups over from the UK for diving. I want to thank all the staff at the Diplomat for there excellent service and top hospitality during our stay. I will definitely be coming back in 2027 to the Diplomat. And bringing guests with us.

Staff was great and the location was great too

The breakfast was excellent t staff were very nice not a bad thing I could say about this hotel

Lovely hotel. Breakfast is amazing and gluten free catered for

Staff were great. Breakfast was excellent. Location is perfect.

Hotel is lightly outdated, but clean. Great location.

The location is wonderful, right across the street from the ocean. Friendly staff, great breakfast, lovely pool. Complimentary wine, snacks, and water in the room, along with bathrobes and slippers! There is also a bar upstairs by the pool which serves food throughout the day and has entertainment several nights a week. A great hotel and would definitely stay again!

Great hotel. We had a spacious triple room which was clean and had everything we needed. The reception staff were very helpful. Breakfast was ok, the first morning was incredibly busy and staff were not helpful in finding tables for guests or asking people to wait until tables were available, there were many people walking about with breakfast but no table to sit at. The other mornings were less busy so no issues in getting a table at breakfast. The pool area was nice, it could be improved by having the bar open for drinks/snacks. Overall a lovely stay!

Great location. Clean rooms. Pool on roof top good however little flies that bit were a pain. Breakfast was plentiful.

The hotel is in a great location and is only a 15 minute walk to the ferries for both Gozo and Valletta. The staff were always very helpful and friendly. The housekeeping was second to none, always cleaned the room and changed the towels every two days. The breakfast which was included in our package was suitable for everyone with fresh fruit, hot cooked food and plenty of hot drinks.

I think for the price they charge they should leave a couple of bottles of water in your fridge every day. Quite hot and you do a lot of walking on tours, etc. so I don't think you should worry about having to buy water at least a couple of bottles anyway per day.

Breakfast was very good, great variety and friendly staff. The welcome drink on arrival is a nice touch. But room was very small, balcony not useable. Room was dark and depressing.

Perfect location, can walk anywhere. Staff are very friendly and breakfast is excellent! Will definitely stay here again!

Breakfast menu was fine

Best assets of hotel are the location and breakfast. It is right on the seashore, steps to bus stops, restaurants and convenience stores. Breakfast is of good quality and variety with rotating dishes. Hotel itself looks like one from the 60's, a bit tired looking. Other than breakfast it offers no meal options We did not check out the roof poil

This hotel is in desperate need of a renovation! The pictures are very misleading. The lobby had an odor and the furniture was worn and old. The room they gave us had ripped curtains and the bathrobes were so old and worn we did not use them. To top it off, the air conditioner did not work. I had to go to the front desk 3 times before they sent someone to look at it. The maintenance guy reported that it was fine and did we want a fan. No we did not want a fan, we wanted an air conditioner that worked!! The only staff member that seemed to care was the night manager... forgive me I can't remember his name. I think it was Dominic but he was great and moved us to a bigger room with a working air conditioner. The pool was ok but again, looked nothing like the pictures. The pool towels were old and stained. Guys, time for a replacement!! I will say the breakfast was very good. Great service and lots of variety. It was the best thing about the hotel. The location was on the boardwalk but not alot going on. You could walk to Saint Julien's which was much more lively but if I ever return to Malta I would definitely stay in Valetta. It had the most amazing old town with great restaurants! Overall, I was extremely disappointed with this hotel and would not recommend it.

Travelled to Malta with my wife to visit my 93 year old aunt in a nursing home who was unwell. I deliberately selected the Diplomat for my two night stay because it is very close to the home and as i am being treated for cancer i am only able to walk a short distance. As we needed to go back and forth to the home the Diplomat location suited this and i booked it weeks in advance. On arrival the manager told me the hotel was full as it had been over booked and we had been relocated to an alternative hotel in St Julian's Bay, some 1.4 miles away. Despite pleading with the manager he insisted there was nothing he could do. I tried to find another local hotel but there was nothing available. The manager did offer a free taxi to take us to the alternative hotel and as we had no other option we had to take it. We had intended to see my aunt that afternoon but by the time we had checked in it was too late in the evening. The following day we had to travel by taxi several times back and forth to the home and were unable to see my aunt on our final day, the day of departure due to the distance. A wholly unacceptable situation and i would never recommend this hotel to anyone.

Great location

Location was excellent. Walk to everything. Breakfast was excellent. Lots of variety of breakfast staples.

Lovely hotel with fantastic service