Perfect great staff all very helpful will stay again

Clean, friendly staff, nice food

Convenient near airport

The room was serviceable. The reception staff very ordinary and unprofessional. When we arrived after a long trip we were greeted by Thea with “Name”. We were not asked if we wanted a dinner booking or provided with information on check out times. When I raised these issues with the Operations Manager I was offered one drink voucher even though I was with my husband.

This is a fantastic location for easy train and airport access

All good

We did not stay for breakfast due to flight times but nice comfortable stay and nice warm cookies provided on arrival

This hotel was close to the train station, which was helpful. However, the property is very worn and is in serious need of renovation and updating, especially in the bathrooms. Further, we were informed that we would be charged almost £4 per person to use the shuttle service to the airport. I have never had to pay for the airport shuttle at an “airport hotel” We specifically chose this property for its proximity to the airport and the airport’s train station, expecting to be able to take the complementary shuttle to the airport for our early morning flight. We won’t stay here again.

The hotel is clean and modern. However, I found menu items overpriced for the quality of the food. Also the dispenser in the room for hand lotion and hair shampoo and conditioner were empty. The front staff at reception were fast and knowledgeable which I appreciated.

Very polite staff, nice room and clean

The hotel is clean but needs a little updating. The staff were great and very helpful and we didn't have breakfast. The hotel is very close to T2 & T3 at Manchester airport and the train station although there is also a shuttlebus. I would definitely stay again.

Staff excellent

The cost of parking was the only downside of our visit.

Breakfast was good. Close to the airport.

Breakfast was basic but staff were great

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Good reception when arrived, lovely cookies. The room was lovely and .although stay was short, the barstaff were very good and friendly

Ever

Yes

Needs updating, wallpaper was peeling, not enough parking