Staff were wonderful. Hotel and room was lovely and clean. Room was spacious, just a shame the room didn’t have a shower, however we were advised before arrival. Would definitely stay again. Thank you to all the staff for your hard work and your brilliant service

The room was clean.

Every thing was clean and tidy

Excellent Great location and the rhe room was very spacious and very clean the staff are always friendly Great

Lovely large quality room with view of the castle. Comfy bed. Impressive hotel

Clean and spacious room

Room was nice and the staff were lovely

Located in the loft room with low ceilings, which is fine as long your not taller than 6ft. Electric Radiator was broken so was supplemented by a stand alone radiator, it was sufficient to warm the room. The only issue was a loud fan noise above the Bathroom ceiling which switched on and off every half an hour throughout the night, which kept us awake 💤

The room was very dated. We appreciate that it’s an old building however the bathroom in particular needs updating.

Guy in reception could be friendlier

Easy check in. Team friendly and helpful. Room spacious and clean. Comfy bed. Great location in town. Tap room in hotel good for local ales. Will go again

Great room, well attended to. Helpful and friendly staff. Nice breakfast too.

Did not have Breakfast

Lovely location, room was really nice. Only issue was the car park let me in but there were no spaces and then I had to work out how to get the code to get back out! But would highly recommend hotel

Room clean and warm, good decor and good shower

Big clean room, lovely reading room, tap room and bar.

Great room and hotel.

Perfect location - castle, cathedral, museum and shops within easy walking distance. Staff very friendly and helpful. Bed comfortable. Tea and coffee making facilities in room always a plus! Carpark to the rear also a bonus. En suite shower room adequate, (plenty of hot water and good shower pressure), but a bit tired, and loo flush woefully poor. But it's an old and quirky building so........ Breakfast OK. Had 2 evening meals, very tasty and plenty of veg.

Nice clean room, staff at check in were friendly and helpful also the staff at breakfast.

We loved the relaxed beautiful interior of the Inn. The staff were so kind, friendly polite. I would like to thank a Caroline who asked the kitchen to put 2 Sunday rost aside for us and as she left at the end of her shift on reception came into the sitting to tell us she had made sure we would have a rosy dinner that evening