Radisson Hotel & Convention Center Toluca

Explore Radisson Hotel & Convention Center Toluca
8.6
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

10.0

Service and Facilites

8.8

Traveler Reviews Radisson Hotel & Convention Center Toluca

Number of reviews per page
20
40
Top reviews
Rocio
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is nice conveniently located right next-door to a Starbucks. Inconveniently they have three Radisson vans that do not provide transportation to and from the airport despite having them. apparently the agreement is between the Radisson Hotel and the Mexican airline Volaris staff, staying in the hotel, but not guest despite going to the same location. A plus is that— They do allow you to leave your luggage while you’re waiting for check-in time which is very convenient and gives you an opportunity to go check out the city.
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Marita Daniella
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was nice my only complaint was there was no refrigerator in the room
Rebecca
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Patio area was beautiful
Antonio
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is a little dated, but still nice. The restaurant service was slow, and the food was just okay, but good enough if you don’t feel like leaving the hotel. The pool area is definitely nice and the gym is located there too. You have to ask hotel staff to let you in and out, so that’s a little inconvenient. We were in a quiet part of the hotel and our room had a nice sitting area. Overall, an okay stay.
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Ana Luisa
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8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Breakfast
Andres
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Ac is no working perfect
Andres
icon-Family
Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything is perfect
Andres
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent service from the staff Excellent service from the staff
Jay
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were excellent. The hotel is beautiful and has a lot of potential. However, there are several opportunities which made me leave to stay at a different hotel: The surrounding area has terrible odor (farm like) so the main lobby has very strong men’s cologne smell. The Starbucks is very limited in beverage and only cookies available (no pastries, sandwiches, or desserts that regular Starbucks have). In addition, they only accept cards and no cash. No drip coffee was ever available. I had to Uber to nearest Starbucks, The pool water looked unkept and unfiltered. My rooms floor was water stained and carpet was not fully vacuumed.
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Clemente
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Personal atento y muy comodo el lugar
juan
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

All good
Ariadna
icon-Family
Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Serene vibe, great location, spacious rooms, great staff.
Monica
icon-Business
Business
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Clean room , kind staff
Cindy
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Un menu amplio para todos los gusto
Irma
icon-Business Family
Business Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very nice property and food, they have the live music on the patio, this was amazing, short but a very nice time in this property
Edmundo
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Missing items from my lur
Edmundo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Missing items from my baggage
Israel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Room was ok, it did the trick, but the hotel didn’t have an elevator and I had someone who couldn’t go upstairs and they made it feel like a big deal to change rooms to a lower level room
Alvaro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good customer service
Desmond
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10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Very pleasant stay; the hotel is conveniently located , staff was very friendly and looks like they’ve been doing renovations lately…a lot of new features. My room appeared to be refurbished but a couple of things were out of place …the bathroom door was really beat up and at a minimum needs some paint and the mattress was extremely springy. Lastly a lot of rooms including mine face a courtyard where they have a bar and music..although the music ended at 9, until that time you can listen to a lot of peoples conversations from your room; the music was very pleasant though
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Number of reviews per page
20
40