Quality Suites Whitby

Explore Quality Suites Whitby
8.2
Very Good
From 1,117 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Traveler Reviews Quality Suites Whitby

Number of reviews per page
20
40
Top reviews
Monika
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was friendly and welcoming, and parking was fine. However, our overall experience was disappointing. The room was clean, but the strong smell of bleach was unpleasant. There was also a constant drip from the bathtub faucet, and the bed was extremely squeaky, which made it hard to rest. The room temperature was another issue — it was quite cold, and adjusting the thermostat didn’t seem to make any difference. On top of that, noise from the nearby highway was very disruptive. Unfortunately, there was also a group in the next room playing loud music and laughing late into the night (around 1 a.m.), which was very disturbing. We had to contact the concierge to address the situation. Overall, not a great stay and quite disappointing.
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Terence
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

M
Jeffrey
icon-with Pet
with Pet
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I stayed here for about a month and overall had a very good experience. The customer service was excellent, the facilities were well maintained, and they were especially accommodating with pets, which made a long stay much easier. The rooms are very nice and comfortable, breakfast is average, the beds are decent, and having an on‑site laundry facility was very convenient for an extended stay.
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Kevin
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Quiet comfortable room. Good breakfast choices.
Dorota
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Terrible beds, very uncomfortable. first room we got smelled like septic tank, second was better.
Rick
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Friendly staff , clean , nice room layout
Julie
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Internet was good. Did not use the gym
Debbie
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was a short, pleasant stay. I would go back.
ken
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was good
Stefan
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room. Spacious room. Reasonable price. Frint desk was very kind and helpful.
Mary
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean hotel Great staff
Shelley
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was ok
Annie
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes, room was neglected, smell of cigarette. Cigarette burn on carpet and edge of bath. Large carpet stain Heater fan faulty and noisy No USB entry port available in the room Reception staff could not accommodate room change as was told that hotel was a full occupancy
Erika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great stay.. nice and clean. Ladies at the fun were very nice and very helpful.
Kylie
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The complimentary’ breakfast was not serviced/ delayed on the Friday morning of our stay because staff didn’t show up. When I followed up with management, she was rude and kept telling me I didn’t pay for it and that it was complimentary, not once apologizing for the inconvenience of me having to scramble to feed my family. As well, even with the pro activeness of a phone call earlier in the week explaining that the hotel was hosting a sports team and ensuring that they would be enforcing quiet hours, we got woke up Friday night at 11 with noise. Overall, the staff didn’t seem to really care about customer service.
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Anne
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was amazing
Jeffrey
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent staff. Very friendly to dogs.
David
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room & was very small. Bathroom the size of a closet. TV was absolutely horrible. Will not stay again.
Justin
icon-
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Was there at the same time a hockey tournament was happening. The kids were extremely annoying running through the halls and banging on peoples doors. The room was cold and the heating system wouldn’t get the temp above 19.
Corazon
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff is great and just need a little update the riom
Number of reviews per page
20
40