The Hotel is ideally located in the centre and right next to the Bus Station.
My first night wasn’t the best due to the homeless shelter next to the hotel that has been mentioned in numerous reviews. Clear signs of drug taking, noise from check in at 8 pm until the next morning. Especially at 11 am when they queue to get in and around 5 am to screaming and arguing.
However, having spoken to Emma (i think that was her name) at Reception she couldn't have been any more helpful and moved me to a room looking inward for the other two nights and it was so much better.
Cleaning wise, it was okay. Rooms were dusty on light fittings, mould on ceiling in bathroom on 6th floor, bathroom tiles were dirty in places. Areas do look very tired.
It was an okay stay. I wouldn't rush back. But Emma is a gem, she made the stay that much better.