My first room had a cockroach, which I filmed, and black-brown stains on the curtains. When I was given a second room to make up for the cockroach, it also had similar stains on the ceiling and tiny ants, which I took photos of. The bedding didn't seem that clean either, I found hairs on it before I even got to sit down. The only thing I enjoyed was the kind staff.

Chambre parfaitement propre

really nice room and staff

I had a wonderful stay at this hotel. Everything was excellent — from the cleanliness of the rooms to the quality of service. The staff were professional, friendly, and always ready to help. The atmosphere was calm and comfortable, which made my stay truly enjoyable. I highly recommend this hotel and would definitely stay here again.

The phone in the room didnt work, I told them when I walked down to order the sirport shuttle. Didnt seemed surprised she kept talking to her friend.

La chambre sentait la fumée de cigarette. Alarme de feu à 03:00. Aucun PA, pas de coordination, response non préparée. Offert 20% de rabais pour une nuitée future pour ne pas avoir dormi de la nuit! Thanks but no thanks!

Rooms were clean and staff were accommodating and kind

Na

Yes

The staff reception nice smile excellent Service clean Room Hot Buffet Breakfast included eggs crepes pancakes can improve fried eggs boiled eggs tea coffee at the reception desk… 5 stars staff reception employees friendly

Descent place I like the security coverage

Good stay

Clean room. Courteous staff. When arriving by car, the parking is not obvious. We ended up blocking the entrance door ramp

Clean room but old furniture

Noisy hotel don’t get room close to elevator. Clients from North be communities staying for hospital services and walk up and down the halls all hours of night. Inconvenient for anything restaurants etc. Not recommended

Tout en anglais

Lots of shady looking people around and in hotel. Our room was pretty dirty when we got into it. Staff was VERY nice and extremely helpful and informative

Hot tub!

Woke up with bed bug bites. Property felt like a flop house, people using drugs by exterior doors, security guard never seemed to leave his post, was too busy reading. 2nd queen bed in our room was some sort of cot that the mattress didn't fit properly on and if you say on end of the bed the whole thing flipped. This hotel was not cheap to book for our layover in Montreal and I'm really disgusted at the condition. I've been requesting a refund for 4 days now with absolutely no response from the hotel.

The jet spa was really nice, parking was challenging. Overall, budget friendly hotel.