Overall Ratings & Reviews Residence Inn by Marriott Vancouver Downtown

All in all the stay was great, however the elevator has a mind of its own

The property was very comfortable and close to everything downtown. The area is a little bit dirty and felt unsafe to be out after dark.

The free breakfast was not great quality. We were charged exorbitant parking fees and other add-ons. We were there for four nights, and our room was never cleaned! We had to call to have trash taken away and towels brought up twice.

Great stay at a very nice property

We had a great stay at this hotel. All of the staff were super friendly, the hotel is clean…the rooms, breakfast area and gym were all clean. The location is ideal being 2 blocks from the water, close to restaurants, shopping and attractions.

Great hotel location and service. The breakfast was one of the best hotel breakfasts we've had. Good for families.

Staff were very friendly. Rooms were very clean

Poor breakfast offer, too repetitive. Cleaning in the rooms are not as expected.. I asked for bed sheets change and they refused until 7 day stay. They never vacuumed until I told them and said it was because my reservation didn’t include “full service”

In addition to the excellent location in Yaletown in the heart of Vancouver, we had a comfortable, clean, quiet and very spacious suite which included a small kitchen, excellent for extended stays. There was a large desk to work at with excellent wifi connection. My fiancé and I really enjoyed the fabulous breakfast included in our lodging. The pricing was very competitive which was a deciding factor. The front desk staff were very friendly and helpful - especially Woo who provided directions to get to UBC's MOA museum. There was an excellent selection of restaurants nearby just a five minute walk, including Japanese, Chinese and traditional. The Skytrain station to the airport was a seven minute walk. Highly recommend!

Great location and property.

Convenience to everything you might want in a winter vacation.

Great stay and we’ve stayed many times before.

Great central location while we visited Vancouver.

.

Joy, Bruno, and Won were very welcoming, accommodating, and professional. They sincerely made us feel like guests. : )

Great property, amazing buffett breakfast, staff is very professional, friendly and helpful with any request that we had

We were very satisfied with the room and the amenities. Breakfast was average since there was no proper cheese platter or tomatoes/cucumbers and the variety was poor. The only thing came as a shock was the very rude attitude of the receptionist on the day of our checkout. When we approached to the reception desk and asked for checkout he literally said that he was busy with something else and suggested us to leave the hotel. And then another person supposedly was the manager took us to the other side of desk and started the checkout process. I don’t know if we ever come back to stay at this hotel but as a former hotelier who worked for decades in the hospitality industry I would suggest you to train your front office staff about how to maintain a decent attitude towards the guests.

Lovely stay! The staff are top-notch and the location is close to great shopping and restaurants. Included breakfast had many options and the coffee was delicious.

We paid $2k for 3 nights. It is definitely not worth what you paid for. Breakfast is very limited and very cheap and low quality and the egg was cold .. I will never do it again.

The view could have been better and the view did not showcase the mountains that I thought I would showcase.