Waterfront Hotel Downtown Burlington

Explore Waterfront Hotel Downtown Burlington
8.6
Very Good
From 2,529 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews Waterfront Hotel Downtown Burlington

Number of reviews per page
20
40
Top reviews
James
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The shower had mold in it, and the bathroom in general was very warn out (no stopper for the sink, missing pieces of wallpaper, poorly repainted tub. etc.).
Paul
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes
Peter
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great View.
Michael
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

great location for Chilly half!
Brandy
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We were advised at check in that we could potentially have a late check out free of charge or pay to extend a few hours but would need to book in the morning. In the morning we were advised that the manager was not in until after 10am and we would have to wait until then. We book this hotel every year for a race and this is the first rime it had been a problem. The race started before 10am therfore we could not speak with the manager
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Anastasia
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean rooms, courteous staff, nice amenities. Will return.
Nicole
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Kind and helpful staff. Good breakfast. Comfortable rooms.
Denise
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We asked for lakeside room got part park part lake if you really stretched to look out the window. The roller paper is single ply. And worst of all we had to pay for the parking 22.00
Suzanna
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They were great and next day upgraded us to a suite!
Alex
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean
Alexious
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and comfortable,Very friendly staff from check in to the staff in the breakfast area especially during the weekend
Jacqueline
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes, everything was perfect. Room was clean. Quiet 3 nights and breakfast was delicious. Shout out to Nora at check in who made our stay so wonderful. We’ll be back.
Samit
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was very courteous, check-in was smooth. The TV in the room was old so you cannot mirror from the phone or there was no availability of apps on the TV. Also, the aspect ratio of TV was quite bad.
Elisha
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great. Except we found the cleanliness and updating of the room could be improved
Katie
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very friendly staff.
Raul
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Front desk staff, easy to check in and check out. Breakfast was great, could’ve been better if there was more seating, we ate in the boardroom.
Sandra
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Spotless common areas and room. Super staff. Excellent restaurants nearby. Included light breakfast
Nehal
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lack of staff support when needed
Jason
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel room was filthy with chewing gum stuck to the chairs and floor, along with body hair on surfaces. The pool was horrific with body hair all over the pool deck and on the pool chairs. The Hotel is not clean and we did not stay the night due to the uncleanliness of the Hotel. We stayed a 3 hours and left. When we spoke to reception at check-in he was not professional and hardly acknowledge us and our questions about the pool location and wifi. When we spoke to the same receptionist that we were checking out he stated good, and go speak to my manager.
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Jacobo
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was very old and dirty (curtains were torn, desk chair cover was also completely torn, carpet had stains, sink without plug, TV is bad quality and with few channels, bed cover had multiple hairs!! ) it really grossed me out ! Front staff was just ok. Didn’t seem very efficient. Breakfast was fairly decent …. Had hot and cold items.
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Number of reviews per page
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40