The shower had mold in it, and the bathroom in general was very warn out (no stopper for the sink, missing pieces of wallpaper, poorly repainted tub. etc.).

Yes

Great View.

great location for Chilly half!

We were advised at check in that we could potentially have a late check out free of charge or pay to extend a few hours but would need to book in the morning. In the morning we were advised that the manager was not in until after 10am and we would have to wait until then. We book this hotel every year for a race and this is the first rime it had been a problem. The race started before 10am therfore we could not speak with the manager

Clean rooms, courteous staff, nice amenities. Will return.

Kind and helpful staff. Good breakfast. Comfortable rooms.

We asked for lakeside room got part park part lake if you really stretched to look out the window. The roller paper is single ply. And worst of all we had to pay for the parking 22.00

They were great and next day upgraded us to a suite!

The room was clean

Room was clean and comfortable,Very friendly staff from check in to the staff in the breakfast area especially during the weekend

Yes, everything was perfect. Room was clean. Quiet 3 nights and breakfast was delicious. Shout out to Nora at check in who made our stay so wonderful. We’ll be back.

The staff was very courteous, check-in was smooth. The TV in the room was old so you cannot mirror from the phone or there was no availability of apps on the TV. Also, the aspect ratio of TV was quite bad.

Everything was great. Except we found the cleanliness and updating of the room could be improved

Very friendly staff.

Front desk staff, easy to check in and check out. Breakfast was great, could’ve been better if there was more seating, we ate in the boardroom.

Spotless common areas and room. Super staff. Excellent restaurants nearby. Included light breakfast

Lack of staff support when needed

The hotel room was filthy with chewing gum stuck to the chairs and floor, along with body hair on surfaces. The pool was horrific with body hair all over the pool deck and on the pool chairs. The Hotel is not clean and we did not stay the night due to the uncleanliness of the Hotel. We stayed a 3 hours and left. When we spoke to reception at check-in he was not professional and hardly acknowledge us and our questions about the pool location and wifi. When we spoke to the same receptionist that we were checking out he stated good, and go speak to my manager.

The room was very old and dirty (curtains were torn, desk chair cover was also completely torn, carpet had stains, sink without plug, TV is bad quality and with few channels, bed cover had multiple hairs!! ) it really grossed me out ! Front staff was just ok. Didn’t seem very efficient. Breakfast was fairly decent …. Had hot and cold items.