Best Hotel in Mexico City. all the staff is awesome, been staying there well over 20 years

Awesome stay.

Beautiful hotel in a great location. Traveled with small children and the children loved every minute of our stay, especially the pool. The rooms spacious and very clean. I plan to stay here again during my next visit to Mexico City. Highly recommend for families!

Great hotel, great location

It’s run down. Not the star rating it’s advertised as. Feels dingy, carpets are super old. Very over priced. Exposed wires under the bathroom sink. They gave us complimentary drinks which they then tried to deny. I had to get the bar manager over to finally get it fixed. I also left my jacket behind accidentally and trying to get it back has been like trying to move heaven and earth. Unresponsive staff.

As usual a wonderful experience. Very vast spaces. No fee parking in a nice safe area.

This place saved me after having spent three nights in an awful accomodation. Checking in was a bit complicated thanks to Expedia, but the hotel were so kind they saw how stressful it was an upgraded my room on the second day.

The staff is the nicest most cordial people

The staff were wonderful. Highly recommend going with the club option.

beds are not that comfortable. The bathrooms smelled

Great location, beautiful architecture!

Everyone was pleasantly accommodating. I’m so happy my family and I were treated with such respect. Thank you for all the amazing amenities we had!

Bed very small and location although excellent is super noisy. We had to leave 2 days early and they weren’t willing to give us any refund

Great swimming pool,but no spa....

Nice and quiet.

Everything is absolutely amazing !!! The staff, the food and they have the most perfect pool !! It feels you are out of the city.

Ok

Great neighborhood, restful and peaceful.

Perfect

We included breakfast with our stay. It was good, with freash fruits, fresh coffee, great buffet and better service with excellent people taking care of us.