Great hotel not too far from the train station. Friendly staff. Excellent restaurant. A+

The breakfast was very good with plenty of options, and the bathroom was clean and well equipped with amenities. We also appreciated the overall atmosphere and service. However, the room itself was not exactly what we expected. Since it did not have a window, it felt a bit humid at times, and the bathtub was quite high, which made it slightly uncomfortable for us to use. Aside from that, we still enjoyed parts of our stay and appreciate the hospitality.

While I found the room adequate (was large with two full sized beds), and location was fine, I was rather annoyed with a couple aspects of the hotel. First off the tub was dangerous. It needs a safety bar. The tub is about 23" heigh, rather risky to just hop into. Second is the windows are odd and I think the staff can open them but not the hotel guests. Third we had the cleaning crew leave our door open. Excuse me, I know you are on the same floor but literally any vagabond could have stolen our luggage or items. Yes it has a key code to get up to the hotel floors but that is fairly easy to bypass by just riding up with someone. Third, the lobby smells like sewage. It smelt like this everyday and we stayed there for three days. You can be outside enjoying your time then you walk in and are smacked by sewer poo odor which is really strong and overwhelming. Beds -10/10 very comfortable Pillow 8/10 Room 9/10 Cleaning services 2/10 since they didn't lock my door! Parking underground 9/10 Lobby area 1/10 due to nasty smell. The surrounding area is a little unsafe at night (so just be careful). Location is good as it's walking distance to the old city and train station. Please fix the lobby stench and make sure cleaning crews lock the door. Thank you. Maybe warn people the entry to the tub is 2 feet high so they can book something safer.

Go for the breakfast. That is all. Just sensational. The First Name branding is cute and quirky with lots of cute details. Somewhat strangely they missed the olfactory branding with the lobby and common areas having a distinct eau de toilet aroma which detracted from the overall experience, especially after such an amazing breakfast.

New hotel with clean rooms and clean common areas. Very friendly staff. Excellent property!

Pretty good hotel, a little far out of the main area to visit. I would look at some other options more towards the center of town if I was being touristy. For a business hotel, this is great.

Great location for train station and city centre. Modern hotel with stylish features. Excellent breakfast and staff. Highly recommended

Very good hotel Breakfast also was limited options but very good and enough to fill you Nespresso machine a real plus as we enjoyed proper espresso Staff were really good es

Great location! Beautiful hotel.

Fine

Overlooks a beautiful boulevard. Breakfast was a wonderful array of choice. Room seemed completely soundproofed. Staff friendly. Quiet and safe area.

Lovely hotel with great facilities . Professional and efficient staff . Fabulous location within Walking distance to everything you need . All contributed to an amazing weekend .

Super nice staff and very clean facilities - area around was also close to the heart of the city. Parking was a bit expensive at 22.5 euros per night but to be expected given the proximity to the centre-ville. Overall a great stay!

We had a wonderful stay! The staff were friendly, the room was clean and comfortable, and the location was perfect. Great value and excellent service. We'll definitely stay here again!

Very nice accommodations. Very convenient location near the the canal and train station

Eco friendly and extremely comfortable hotel, close to mainline station and centre of Toulouse. Definitely recommend it.

Nice hotel, clean comfortable however it should show that Hotel Lobby and public areas are under renovation. Fulll renovation

The Aircon wasn't working and the mirror in the toilet was chipped, I wanted a late check out and they charged for it..

The room I got was old, the carpet was stained, the bed was uncomfortable and the pillows un usable. the room had a distinct smell that never left and I was never adviced, before making the reservation, of the major work been done to the hotel during my stay

Staff and cleanliness was excellent! Will stay there again