Very nice

The hotel is well maintained, with a friendly and helpful staff. Great location.

Very clean and close to everything.

Lovely hotel, only thing that was a bit of a put off was the overpowering smell of room spray/air freshener when you walked into the room, we had to open the window to let fresh air in. The room itself was small but clean. Staff where very friendly. Breakfast was nice with a great choice. Lovely bar area and drinks where a reasonable cost for a hotel. Location was fantastic!

Excellent, staff very welcoming

Great location in heart of st. Marks. Lots of great restaurants and shopping nearby. Only downside is that air conditioning was not on yet so it was hot. Otherwise I would definitely stay there again! Included breakfast was a nice touch as well.

This was the best hotel that we stayed at while on our trip to Italy. Easy to hop onto the watertaxi, walk through St. Mark's Square and then short distance to the hotel. St Mark's Bascilica and Doge's Palace are just minutes away. On a colorful walking street and if you want a gondola ride, there's one practically right outside the hotel door. The room was beautiful and comfortable and the staff very nice as well as the breakfast buffet. My only complaint is that the bathroom has a barn door, so there was a gap and felt like less privacy. The shower in our room was very small so it might be too tight for a larger person, but it was fine for us. I would definitely stay there again and recommend the hotel to friends/family.

HVAC did not work. Room was very warm and it was only about 60 degrees for a high. Cleaning service made the bed and replaced towels, but left dirty dishes in the room - not just one day, but multiple days. The lower floors of the hotel smelled like a backed up sewer line… Aside from all that and hearing drunks in the middle of the night on the street below, all was wonderful…. LOL I had the window open because neither AC nor fan worked… Not sure if I got the “Expedia room” or if all the rooms were this terrible - but I’d pass on this place!

Excellent location- right next to St Marks Square, so a perfect base to explore on foot. Very polite and helpful staff with 24 hour concierge. Rooms were clean and newly renovated. Fresh towels, coffee pods & water provided daily which was great. Breakfast was good too. All in all, great value for money!

You cannot beat the location. Steps from Piazza San Marco, and a relatively short walk to Ponte de Rialto, and of course great restaurants and shopping all around. The staff was very kind and helpful, and the room itself was great - nicely updated and comfortable. It was an added bonus to have breakfast included, though I would likely eat out if I were to do it again as there are better options. The only thing holding this back from a five star review is the smell, which is tough to get past. It wasn’t noticeable in the room, but once you stepped into the hallway, it was incredibly strong. If you can get past that, it is a wonderful hotel with an exceptional location.

Helpful friendly staff, great breakfast! Directly behind St. Marks Square.

Welcoming, helpful, multi-lingual, and friendly staff. The hotel is within easy walking distance of all major sights; right outside of San Marco. Easy 5-10 min walk from San Marco vaporetto dock. Wonderful and complete breakfast with hot and cold options, breads, fresh fruits, and more. The suite room was well equipped and had a nice rooftop patio.

Excellent location. Beautiful rooms.

Wonderful staff and great location!

Great hotel, very helpful and nice staff, fantastic room with a King size bed. Good breakfast every morning included with the stay. Location was the best directly behind St. Mark’s square. Walked to all the main attractions in the square area with ease. Great restaurants located everywhere near by. You can’t go wrong with this hotel. Don’t even think twice about booking this hotel, it was over the top.

Great location, well cared for with an excellent breakfast buffet.

Great location, great staff, clean room, good breakfast

Fabulous staff. Room was great. Would have liked proper ceramic cups instead of disposable ones in the room though.

Great location and the staff was super friendly! Wonderful breakfast was included.

Room was clean. Staff was wonderful. A very enjoyable stay. And as a plus the soap smelled divine.