Overall Ratings & Reviews Holiday Inn Express Columbia - Two Notch by IHG

Old. Muggy. Outdated. Not worth the price.

Arrived earlier than expected to the property. The sweetest agent, Victoria, welcomed us and allowed us to check in. The elevators were down that Friday but I needed to exercise so got in a few steps. Some guests were upset however the staff did their best to fix the issue. Cleaning crew was amazing. Rooms and hallways were spotless. I’m going back in a few weeks and will book at this Two Notch Rd location. Guests seemed friendly too. Five stars.

Excellent front desk staff members. I was greeted daily by name. I have stayed at many hotels and only remembered being greeted when I checked in and out. When I walked by the front desk lobby I was always greeted.

The property was clean the staff was friendly. Overall a good stay

Water was coming up through the bathroom floor. Our room number was 418.

Great stay

The room is perfect, clean and comfortable. I’m in dining area now and just enjoyed some breakfast. The morning staff is so friendly and kind, chatting with customers, smiling and laughing. She made the start of my day a good one!

The staff was fantastic and very helpful

Clean and comfortable

Clean place, well kept up, good breakfast.

Elevator was out upon arrival. Desk clerk was so blase about it and never moved from her chair to figure out another option. Attitude was so blase! Another gent had to help with my bag up the steps. Do better.

The breakfast was great, but . . . I reserved an accessible room three weeks before the trip. When I got there, they told me that they only had a few accessible rooms, and they were all taken. The hostess was a bit rude and blamed it on the prior shift for giving away my room. Not only that, but the elevator was broken so I had to walk up and down three flights of stairs. The shower floor was very slippery, and I didn't have any grab bars. Very scary. There was a terrible smell coming from the bathroom vent. I thought vents were supposed to take air out, but this one was bringing in a cat spray smell. If I kept the bathroom door closed, the room didn't smell too bad, until I had to use the bathroom. The hotel had been recently renovated and looked nice, but the shower plate that indicates hot and cold was on upside down.

Good staff and breakfast.

The staff was very nice. I got in really late and they were wonderful helping me get settled quickly. I was in town to see my son at Fort Benning - It was a little bit of a drive, but it felt like a safe area. Would recommend.

Very disappointed with the room since it was located close to the mechcanical services of the hotel. Continuous noise throughout the duration of the stay. Ongoing Ambulance and fire trucks were noticable as well throughout the night. The noise from Close train traffic during the night made for an uncomfortable sleep. Accessing the internet was difficult as well.

Staff were all wonderful

Very clean and friendly

This was our 2nd time staying at the property, and we were satisfied both times. We will definitely stay there next time we are in town.

Clean and comfortable

I called to let them know we would be an extremely late check in. They cancelled my 2 night reservation saying I was a no show. The woman at the desk was rude and did nothing to help.