Overall Ratings & Reviews Extended Stay America Suites Houston NASA Johnson Space Ctr

Extended Stay America NASA provides an experience of welcome consistency. The staff are always pleasant and they don’t hesitate to do their best to attend to my needs without delay.

I stayed three total nights my first night I stayed. I thought I had a working kitchen had a guest over to cook for and couldn’t find out the microwave didn’t work so I had to call the front desk. He said he was going to come check it out and never did 20 minutes later. I called back to the front desk to get them to come check out the microwave and finally did 10 minutes later so after 30 minutes, I waited after the other food was already cooked. He offered to let me go into another room to borrow their microwave. It was very inconvenient. I paid for the room, which should have come with all the amenities and if not, then I should be reimbursed. The second day I went to work and I called the front desk around noon to let them know that the microwave did not work and if they could send somebody in there to fix it, I told them that I would be home around 3 o’clock and to see if they could have it fixed by then I get back at 3 o’clock and nothing has been done with the microwave. It hasn’t even been touched supposedly a work order was put in so I went to the front desk this morning and said something to her about it again and finally on the last day they put in a new microwave. So I just want a refund for my first two nights.

To be honest, it was terrible. I got this room because it had a kitchenette and I had a microwave that didn’t work the entire time I was there. I let the front desk know, and I also called the executive people‘s number. I just feel like I deserve a refund

This is a no frills hotel catering to long-term stays. It has a decent room with kitchenette. No daily room cleaning, no daily trash removal, etc. They will provide you kitchen items when requested. This is a good stay for those willing to keep their place clean and not have sheets/towels changed out every day or two.

Did not have coffee, hair dryer and everything was very old.

We were visting a relative in ICU at Methodist and Extended Stay was so convenient.

Extended Stay America NASA is a great place to call home when you need a soft temporary landing. I always feel safe and warmly welcomed. I never have a problem or complaint.

It was awful. I didn’t have a working restroom for 2 days and they comped one day.

When we got there it smelled strongly of drugs. We ended up leaving and staying somewhere else

The Hotel Mgt is not focusing on cleanness and room was not ready, I just book other hotel and did early check out..

Amazing staff and always so nice and helpful Natasha has been a god send

Very convenient hotel near NASA. There are many excellent restaurants nearby. Everything is within walking distance. The rooms are spacious, clean, and comfortable. The service was good.

I would recommend all my family and friends to stay here

Quiet and peaceful

The front desk staff is always available, efficient, and friendly. There is nothing negative to report at all. That’s a strong recommendation in my book. Think of all the things that might go wrong but don’t!

It’s a mini home

Wonderful stay! the room was clean and tidy and check in was easy. Thank you!

Good place to stay

This was an ideal place for our 21st anniversary getaway. Close to everything, price was great. Nice to have a kitchen even though we didnt need it. Huge refrigerator was amazing. Would definitely stay again! A huge plus being right across the street from Johnson Space center which was one of our destinations on this trip.

Every staff member I've encountered has been on the spot, friendly, helpful, and accommodating.