4.8
Poor
From 653 reviews
Cleanliness

5.0

Room Comfort

5.2

Location

7.4

Service and Facilites

5.6

Traveler Reviews HomeTowne Studios by Red Roof Houston - Northwest

Number of reviews per page
20
40
Top reviews
Alberto
icon-Family
Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was disgusting and smelled like weed every day the actual unit I stayed in smelt so bad I had to clean it five times before sleeping because the smell was terrible. The bathroom had hair and gum. Everywhere toilet was dirty. The sink was clogged when I brought this up to management for a refund, they never called me. They never tried to contact me. Terrible service. Will never stay here again.
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Lee
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Horrible rude unsafe worst stay ever
John
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff not accommodating rude the worst place to stay ...if u don't believe me come check it out made us wait to check in. Till 3 pm not a minute earlier they have no common sense please if anyone puts a good review they are lying please help this business understand that they are in the hospitality business to accommodate
Carlos
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Services was bad, no trash can, no set a towels for my wife, door nob mess up, no night stand , AC unit really nosy
Nasroullah
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Middle of the night the room was flooded One of the next rooms had water link I called at 4PM they said there nothing they could do I called again, they said we can change you room but you have to pay extra money
julissa
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Building is not hotel is not safe knock my door 2am .refrigerator make noise really bad .
yunzhi
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The manager is not there for check in. While I am waiting, a policeman came. It seems that the lady manager was hiding in a small room and they talked. I don’t know the details. The policeman left and the lady checked me in. Before the policeman left, he told me that this place is not safe. I walked to my room and saw a few people sitting on the aisle. It is creepy.
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Jan
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The rooms are nasty and the service is bad
Barry
icon-Leisure
Leisure
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Roaches everywhere dirty noisy
Fremeika
icon-Business
Business
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Never again
Reginald
icon-Leisure
Leisure
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Dirty
Jessica
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

.
Jordan
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Check in was fast and easy Beds comfortable and tv had alot of channels Bathtoom was clean hot hot water Got some much needed rest.
Roxann
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The quietness of it tucked back behind businesses and condominiums. Then close enough to walk to the convent store
Mckey
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Rats and roaches
Chase
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Its laid back and coo
Kevin
icon-Business
Business
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The property was kinda old smelled bad in the room the mattress was rock hard and they had no TV in the room
Tonya
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

It had roaches bed bugs and strange people kept knocking on the door
Jimmy
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

It was so NASTY we left and did not stay the night. Dirty and roach infested.
Tonya
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Horrible Roaches Bedbugs Nothing worked Creeps all around
Number of reviews per page
20
40