The rooms were moderate but fine overall. The shower was dirty and not well cleaned. The staff was awful however. They treat guests like numbers and do not listen to the experience of guests. I’ve never had a worse experience with hotel staff before. The front desk staff and manager are both rude. The fire alarm also went off at 7 am and they did not care at all. Would recommend other hotels in Calgary at this price point.

Clean, comfortable, and perfectly located Right in the heart of the city and exactly what you'd hope for — spotless rooms, a comfortable bed, and staff who actually make you feel welcome. Everything was well-maintained and the location made exploring so easy. Simple done really well. Highly recommend!

Excellent/friendly staff, prompt responses to requests, clean rooms, comfy beds/pillows, and close to Starbucks and restaurants!

Fantastic hotel and fantastic pool. Location is perfect for being right downtown Calgary

The pool was nice but the beds need a major upgrade. The leather was peeling and needs to be replaced.

Good location. Hotel had a nice pool, but it got really crowded and you had to book a spot. Service was slow. Cool entertainment for the kids (e.g. golf simulator) but we didn't get served in the bar at all. Room was nice and clean.

I loved the pool and the beauty of the hotel.

Very nice with great downtown location

The hotel is located in perfect location and I simply walked to almost everywhere I needed to go in Downtown Calgary. Very helpful and patient staff; the room was also clean and very spacious. I had a great stay and won’t hesitate to return there next time.

Very happy with the hotel, the location was great very clean and modern

Great property! Great location! Great friendly staff! I would say the maybe the toilets and bathtub/showers could definitely use an upgrade. Look very outdated in room that are updated and renovated, kind of an eyesore for the rooms / space.

Room was clean, pool was nice, staff mediocre and breakfast was very good.

Clean room, great location and amenities. Will definitely stay again!

2 out of 3 lamps didn’t have working USB ports. Curtain rods were broken/separated from curtain. Water is $4 a bottle in the room. Wifi is only 5mbs. Shower takes 3-5 minutes to get warm. Staff are all excellent. Hotel has massive potential. A little attention to details, and less cost cutting would make this a stand out property.

The bed was super comfortable. The pool area looked really nice but the weather was terrible so I didn't get to use it. The parking is convenient. Overall a good experience and would stay again.

Good as

Impressed with lobby and how trendy and aesthetic everything was - pool area seemed very cool with music and fire pits at night although we didn’t venture down there.

Great stay

Everything was great. The room is spacious and clean, and feels very luxurious.

Not impressed