Overall Ratings & Reviews Wyndham Fort Smith City Center

Ms. Renee was amazing always checking on us when we walked by the desk. Patrick the bartender was awesome. The weekend breakfast buffet had eggs to order but no one said anything about it. The food was not hot and the it left a lot to say about the big Guy who looked unkept, taking care of the food. Other wise you’d have to leave the area for another restaurant.

Great

Good hotel, only issue I really had was the ac in the room was off and it was 90 inside the room. Took to almost 11 to cool off for me to fall a sleep

Great

Great for the money

The staff was super nice! Atmosphere was welcoming. Very clean and spacious rooms. A lot to do around area within walking distance. Will be back here for sure.

Clean spacious room. Friendly staff.

I enjoyed my stay here, exceptional mattress and pillows!! The floors wrap around a large open center and their waterfall can be heard in the room, relaxing if you’re into that kind of thing through the night… Good food, great chips and salsa/queso, the breakfast and coffee good too, but you have to pay for it. Note, there is no fridge or microwave in the rooms, though the restaurant/bar is convenient & legit. Overall a comfortable and quiet place.

A/C unit didn't work. They changed my rooms, old musty smell. I've had better experience at other Wyndham hotels. Carbon monoxide looked busted.

I should have been clearer. Restaurant service not good. Manger fabulous

The best of the best all the way around.

Good

Very close to everything downtown.

Fantastic

They gave a nice upgrade

Easy check in and out. King size room was large and clean. Walking distance to our concert venue. Ben the bartender was very friendly and personable. Will definitely stay here again if ever in the area.

This was our 2nd stay since 2024. Nice clean and beautiful open area with water fall, a restaurant and bar area as you enter. Rooms are very nice with tile walk in shower. Our one complaint, no free breakfast any more. We would have been happy with the offer if a 6:00 breakfast that was mentioned in the amenities but no one at the desk or the restaurant knew anything about it. You need to fix that. Don’t offer something you’re not going to give.

Only one working elevator, made it slow. No breakfast buffet or snacks, and their breakfast menu was limited and expensive, not worth it Great location for walking the downtown area though. Rooms ok, AC unit was noisy (randomly).

I loved the bed. It had the softest sheets I have ever slept on. Breakfast was expensive. You had to pay extra for a refrigerator in your room and access to wifi. Only one elevator was working. Coffee pods were $2.00 each. The rooms smelt clean and looked clean. The hotel was fully booked for the weekend. The staff handled the influx of people well except for one person. She made it seem like people who used Expedia shouldn't be allowed at her hotel.

We are annual attendees if The Steel Horse Rally and normally stay at The Courtyard, located two buildings down. My husband accidentally booked your hotel for this trip. First iff, the front desk clerks were super nice our entire stay, so this review should nit reflect towards them. Upon entering our room, my husband noticed food crumbs in the floor and stains all in the carpet (we didn't go shoeless). I noticed hair on the shower wall and a dirty shower curtain and NO toilet tissue. The bathroom counter was so small, only one person could set out there necessities. But the instant hot water was a plus. While unpacking our cooler, we noticed there wasn't a fridge. I had to request a mini fridge AND got charged $25 dollars to use it! First day there(Thursday) the elevator broke with us in it. No one came to repair it all weekend. A fully booked, 9 floor hotel with 1 working elevator. We often had to take the service elevator and it was an inconvenient walk. Trash bags were not supplied to our room. We were never given bath rags. Only 2 towels and 1 hand towel for our entire stay. And parking was terrible! It will only be as a last resort for us to stay at this hotel again. Just being honest.