Le Royal Hotel Lyon - MGallery Collection

Explore Le Royal Hotel Lyon - MGallery Collection
9.0
Exceptional
From 1,005 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.8

Service and Facilites

9.4

Traveler Reviews Le Royal Hotel Lyon - MGallery Collection

Number of reviews per page
20
40
Top reviews
John
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This small hotel is well located within walking of old city and great restaurants. Junior suite in tower was beautiful. First class in all respects. Fantastic breakfast. Very helpful staff that provided over the top service. Highly recommended.
Adriana
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It looks like it has been years since the rooms were renovated. Stained curtains, walls, wallpaper. In desperate need of a good clean and all kind of repairs. Excellent , attentive staff at reception and breakfast time. Good breakfast. Excellent location. Very expensive for the shocking state of the rooms.
Scott
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is beautiful, the staff is welcoming and helpful, and it is perfectly located for walkable journeys in all directions. Vieux Lyon is close by. There are markets on both the Rhône and the Saône. You can see the Basilica of Notre-Dame de Fourvière from the hotel, and it’s situated right on Place Bellecour. The amazing Les Halles Des Lyon Paul Bocuse is a short walk. Maybe the best part is that the cocktail lounge is magnificent in styling and has amazing mixologists. These gentlemen are professionals. I will stay here again. Great visit.
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David
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very nice hotel, but the staff were not particularly friendly or helpful. It was quite hot while we were there, but the air conditioning was not operational. Our room faced the square and it was quite noisy. Not sure I would stay here again.
Shivani
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent location. Clean rooms and great service.
seth
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location. Staff was above and beyond. Would certainly come back anytime. Beautiful stay.
Joseph
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

upon arrival, after a long trip we needed a restroom (including a 90 year old man); their toilet was being repaired, they had one bathroom designated for guests but someone was occupying it for >15 minutes; the desk staff smiled and said"sorry, nothing we can do, you might use the public toilet in the square". This experience we will never forget or forgive. The room was very small with no accomodation for a second carry-on let alone a big suitcase. The location is good, the room service good.
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Igor
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great location, facilities, friendly staff and service
Yassir
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great hotel. Great location.
Vicki
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

A lovely hotel in the center of Lyon. I will definitely be back.
Hagit
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location, helpful staff and relaxing ambiance.
Clay
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Fantastic location. Quiet, excellent staff and service. Would absolutely recommend.
fernando
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

very friendly
Marius
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Clean room , very good breakfast, outstanding staff … except for the front desk.Front desk is quite aloof and could not care less.
guy
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Everything was perfect! The location is very central, within walking distance of the attractions and shopping streets. We loved the design of the hotel - the lobby, the corridors, the room and the restaurant. The room is spacious, the bed was huge and comfortable. All the time we were surrounded by staff members who gave perfect service. We would love to come back!
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TATIANA
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Pros: prime location, great staff. Quiet room, perfect breakfast. Cons: old mattress with pits and uneven surface. Couldn't close windows due to old latches. Bathtub/shower is too tiny to comfortably take a shower. Drain is clogged. Difficult to wash without water flowing all around.
Dana
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great staff and excellent location
William
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The staff were friendly, and helpful. However, the air vents were extremely dirty. There was black grime on the vent, and on the wall itself. The furniture was faded and outdated, it needs to be updated
Luca
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

All was great!
THOMAS
icon-with Partner
with Partner
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The hotel is nicely decorated and located
Number of reviews per page
20
40