Holiday Inn Express & Suites ST. LOUIS WEST - FENTON by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites ST. LOUIS WEST - FENTON by IHG, an IHG Hotel
8.6
Very Good
From 971 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews Holiday Inn Express & Suites ST. LOUIS WEST - FENTON by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Vernon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

great hotel clean and staff was fantasic
Darren
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room, complimentary bottled water, nice breakfast
brandon
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The bathroom sink faucet quit working shortly after arriving. The rooms need to be updated, they’re old and rough looking. Staff was great
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Free breakfast
Jamie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall the stay was great with a nice breakfast. Our only complaint was the bed was pretty rough and you could feel the springs through the mattress.
Mary
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel looked like it was severely in need of an update. I’m sure it was beautiful in the 70s. Our room smelled like dogs and the carpet was so old & disgusting. AC worked great though!
Allyn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The pool was very small and there was no hot tub. It was ok but not as nice as other Holiday Inn expresses we have stayed at.
Elizabeth
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

They take $100 cash deposit and even inspect your room before you leave. Will never stay there again.
Angelia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We had 3 rooms with 2 queen beds some of our beds were not good. However the manager was wonderful and called to inform us that my mom had left her hearing aids and they mailed them to us. Wonderful service by the manager.
melanie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff were amazing very friendly and helpful. We were in a suite so we had two rooms but only one thermostat. It sure would have been nice to be able to control the temperature in both areas. The breakfast was really good.
Alicia
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great stay after having to book last minute!
Souvanna
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Was nice. Clean and breakfast was great.
Randy
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location, staff was the best!
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Like - Felt like home being safe, clean, friendly staff, comfortable bed, great breakfast & snacks available, easy billing.
Tonya
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff were super friendly. Property was clean and well kept, but could use some updates. The beds and linens were very comfortable. Pool area very clean and well maintained, although quite small. Bathing capacity of pool is a maximum of 10 people, which actually feels a bit too many. Breakfast was fresh, hot and tasty. Nice selection, as well.
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Kelly
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room smelled like a pair of wet sneakers. Bed uncomfortable, pillows worse. Peep hole had tissue in it to fill the void. 2/5
cindy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This hotel is close to our daughters house nd easy to get to to.
Jan
icon-Business Family
Business Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Shower pressure, breakfest
robin
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice quiet
Jeffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great job, compared to other area hotels this was wonderful. And their hot breakfast was great exactly what you want automatically made pancakes hot food bagels cereals everything to keep the whole family happy
Number of reviews per page
20
40