Overall Ratings & Reviews Holiday Inn Express PENDLETON by IHG, an IHG Hotel

Good place to stay

The good: room was great, breakfast was good and had a lot of choices, parking was good, the staff was excellent. The bad: the pool was soooo dark (we took 2 kids swimming after it was dark outside) out of 13 wall fixtures with lights, only lights on 3 worked (we even brought it to the attention of the staff). If there hadn't been an adult in the pool with them no one would of been able to see anyone go under the water. My girls were even scared to be in there because it was dark but after 4 days of traveling, we had promised them a hotel with a pool, and they had been looking forward to it. The jets on the hot tub were not working so that was disappointing.

Nice place to stay.

Very clean

Did not stay there. Made mistake on date and you would not allow me to delete. Going to kiss Expedia good bye.

Hospitable staff and the breakfast was excellent! Location is ideal for an overnight stay while traveling home or to your vacation spot.

Ok for road trip. Away from any restaurants for dining. Staff put us in room next to elevator that was noisy

Nice & clean, 2 nice chairs for us to sit comfortably in.

Bed was a little hard

The room was clean, but the bed was extremely uncomfortable.

Older hotel with very uncomfortable befs

It was a great property but they didn’t have enough towels. I stayed 3 nights and didn’t request room service but they wouldn’t give me a clean towel

We last stayed at this property 15 years ago, and I think it was fairly new at that time. In the interim, it has changed considerably. It is now reasonably worn out. For example, the grout in the bathroom was dirty, filthy and black. There was mold in the corners of the bathtub and surround. The carpet was in average to poor condition and the room had a bad smell to it. It is time to updated renovate this premises.

Quiet location, beautiful room, good breakfast. Bed could have been more comfy, but it wasn't the worst either.

Not so great. Hot tub was dirty, had to rekey the room, food was not good. I accidentally left a bottle of perfume in the room and discovered the next day and asked if it had been turned in by maid service. The front desk was very helpful and went to check the room, lost and found, and maids carts. Nothing. So, basically, cleaning service pocketed a nice bottle of perfume. Would not recommend or stay at tho place again.

Clean and quiet, would return.

The walls were paper thin and we could hear everything the people in the room next to us were saying. Our neighbors were up the entire night talking, they weren’t even yelling or partying, just up all night talking. Likewise, I dropped my phone in bathroom on accident and know both our neighbors and probably the

Walls are thin, was up all night with the kids on 3rd floor.

Not as nice as other Holiday Inns that we have stayed in. Older property and the back door to the outside opened without a key. It was broken. The hall smelled really good though!

Pet friendly. Lovely view from the bluff. Convenient and clean. Triple sheet bedding. In-room and dining recycling options not clearly marked.