Traveler Reviews Comfort Suites Columbus West - Hilliard
Number of reviews per page
20
20
40
40
Top reviews
Sahara
Business Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The lady at the front desk was really nasty and disrespectful to me
Sean
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The is no direct line from the room to the front counter. I had to go downstairs to schedule an alarm call; however, more importantly, it’s incredibly dangerous not to be able to contact the front desk directly
Janice
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
room was ok and appropriate for our stay
Zhane
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
staff was very on top of keeping the common area clean
Shalini
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Pool was not heated
Robert
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Room was clean
James
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Courtesy of staff, clean and quiet room with comfortable bed. Free breakfast.
Steven and Sandra
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Room was excellent and the staff was excellent
Stephen
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Wifi was poor and breakfast
Troy
Leisure Family
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Sucked
Lacrease
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
N/A
Sherie
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Room was clean. Staff was accommodating. Breakfast was good.
Kayla R
Friends and Family
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Yes
Philip
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Easy check-in, nice free breakfast
Laura
Leisure
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Breakfast was mostly carbs, and they didn't have any nondairy options.
Julie
Friends and Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
We got to the hotel around 11pm and the office person was wonderful to us! He happened to be on our floor after we unloaded our car and we couldn’t get our door key to work and helped us with it.
Linda
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Room was generally clean except the carpet, a black spot and a sticky area that clearly was not new, I’m sure they have a steam cleaner. But it was nice and quiet that evening and the bed was comfortable, breakfast was very good.
Natalie
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Breakfast was delicious. Pool was enjoyable. Room was spacious and clean. All in all, a wonderful stay!
Theodore
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The Bed was clean and comfortable. Breakfast was also good.
The biggest complaints I have was the fridge not working because it was missing a temperature knob and the deadbolt would not lock. When I told the receptionist about the lock, her reply was all she could do was tell a manager. The plumbing fixtures in the shower show some wear and could be replaced.
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Nina
Leisure Family
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
We were given a room with a leak where the toilet didn’t work, then two different rooms that strongly smelled of cigarette smoke. Overall this is a run down and dated property. Staff was nice but couldn’t overcome the poor conditions.