Comfort Suites Columbus West - Hilliard

Explore Comfort Suites Columbus West - Hilliard
8.4
Very Good
From 892 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.6

Service and Facilites

8.6

Traveler Reviews Comfort Suites Columbus West - Hilliard

Number of reviews per page
20
40
Top reviews
Sahara
icon-Business Family
Business Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The lady at the front desk was really nasty and disrespectful to me
Sean
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The is no direct line from the room to the front counter. I had to go downstairs to schedule an alarm call; however, more importantly, it’s incredibly dangerous not to be able to contact the front desk directly
Janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

room was ok and appropriate for our stay
Zhane
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

staff was very on top of keeping the common area clean
Shalini
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pool was not heated
Robert
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was clean
James
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Courtesy of staff, clean and quiet room with comfortable bed. Free breakfast.
Steven and Sandra
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was excellent and the staff was excellent
Stephen
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Wifi was poor and breakfast
Troy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Sucked
Lacrease
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

N/A
Sherie
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was clean. Staff was accommodating. Breakfast was good.
Kayla R
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Yes
Philip
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Easy check-in, nice free breakfast
Laura
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was mostly carbs, and they didn't have any nondairy options.
Julie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We got to the hotel around 11pm and the office person was wonderful to us! He happened to be on our floor after we unloaded our car and we couldn’t get our door key to work and helped us with it.
Linda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was generally clean except the carpet, a black spot and a sticky area that clearly was not new, I’m sure they have a steam cleaner. But it was nice and quiet that evening and the bed was comfortable, breakfast was very good.
Natalie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Breakfast was delicious. Pool was enjoyable. Room was spacious and clean. All in all, a wonderful stay!
Theodore
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The Bed was clean and comfortable. Breakfast was also good. The biggest complaints I have was the fridge not working because it was missing a temperature knob and the deadbolt would not lock. When I told the receptionist about the lock, her reply was all she could do was tell a manager. The plumbing fixtures in the shower show some wear and could be replaced.
Read More
Nina
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We were given a room with a leak where the toilet didn’t work, then two different rooms that strongly smelled of cigarette smoke. Overall this is a run down and dated property. Staff was nice but couldn’t overcome the poor conditions.
Number of reviews per page
20
40