Strong odor in room, dirty sheets, appeared not to have been vacuumed when first getting into the room. Room didnt look anything loke the photos...

Yup

Room was very unclean, no coffee maker, no fridge, had to ask for towels

The room was very dirty. There vas vegrants panhandling at door. The shower did not work at all. There was a broken chair in the room. Poor electrical service by bed. Noisy area of Lethbridge.

Checked in on my first night of a five night stay and the heat did not work in the room. The door did not lock. The tv did not work. There was “certain” individuals hanging around outside my room and some were even witnessed “intoxicated” not with alcohol. I tried talking to the front desk to which I was told only the manager could help me. I cancelled my reservation and left. I’ve tried contacting the manager multiple times over the last three weeks for a refund or a partial one and no one has been to call me back to rectify the situation.

Room was in order, staff was nice. Lots of late night screaming banging shouting pounding on my door

Loud neighbors, awful room, no towels, or face clothes, drug stuff laying outwode in parking lot

room had bedbugs

Dirtiest room I ever booked, including a cigarette butt right in the sofa bed.

Place was cold when we arrived. Had to go twice to see about fixing heater. Was then given portable heater. Carpet was filthy dirty. Coffee maker didn’t work Hair in bathtub Tile grout was filthy. Would not recommend will not stay there again. Run forest run

all grea

Very unsafe microwave fridge and heating not working

Initially given a room with a broken window!

This place has an older exterior with updated interiors. I stayed on a weekend with nice weather and it is close to parks so it took a little while for people to quiet down. The a/c unit is a little noisy but temp was perfect anyways. My room had a sofa, coffee table, desk and fridge so plenty of room to spread out. Great value for price. Don't let lack of curb appeal dissuade you, it is nice inside and all the motels are next to each other, having the same neighborhood.

When we checked in, window was totally broken (inside window-outside window was fine) Front desk said “I know, but it’s inside. No problem.” I asked to change room, because we felt unsafe at all. We stayed another room, but we couldn’t understand why they gave that room to us.

It was the worst place i have stayed. Had to get air freshener to coverthe smell. Window was broken and the bathroom window handle was also broken and would not close.

I regularly stay in hostels and budget hotels around the world, this is by far the worst hotel I've ever stayed in. The pictures show a nice, clean room with new bedding. Reality: 30 year old bed that's turned yellow, pillows that aren't much younger, bedding that's riddled with cigarette burns and stains, nauseating smell of cigarette smoke in the room (don't worry they make you sign a waiver that you won't smoke in the room!), a bathroom that is falling apart (literally, the window and tub tiles are falling apart), sticky carpet (I didn't even know this could happen), and so much more. Spend an extra $20 and stay somewhere better.

The hotel room was not bad apart from cigarette smell, and a breeze under the door because there was a big gap. Otherwise the beds, the shower and everything else work great.

Rooms aren’t stocked with coffee napkins or stir stick. Had to ask for coffee for three people gave us two packs

This has been the worse hotel i have ever stayed in.