enjoyed being placed on the top floor as a solo female traveller. didn’t hear anyone all night!

- room was booked for 4, our room 204 only had a queen bed and a single pull out couch. Sized for 3 people. - Adam finally give us a cod(single bed) “doing us a favour) - Adam said all rooms were filled, will not change. - AC was not working. Room very hot. Got another portable AC but staff was unable to attach. Had to run in fan mode only. - Breakfast was only bread with cream cheese, Coffee. No eggs nor protein. - On the plus side room was clean and spacious. Outdated but worked for us. - Seems that no one wants to help once you booked on Expedia. ( not the first time, same happened a few times before)

I would not recommend going to this hotel. The beds need to be updated. There are the most uncomfortable beds I’ve ever been in the bathroom was disgusting. The elevator smelled like it was gonna catch fire. The lights in the ceiling were really dirty. The air conditioner is a joke. The air conditioner was filthy and did not work. It was hot as hell. The bathroom needs to be updated and definitely some new caulking.

The breakfast didn't include any eggs. The air conditioner was a bit noisy.

Even though the property is on the older side, the room was clean, the staff friendly and location very central. Overall, good value for the money

A wonderful little spot. As you will read in other reviews, yes the hotel is a little outdated, but it is clearly maintained very nicely. Heating was a little off, I suspect the windows are very drafty, so the heat is turned up very high to accommodate the chill during certain months, but that was not a problem for me. The club across the street is definitely audible on weekends. Nothing I couldn't handle, but it should be stated. Location was excellent, local diner voucher was given for a discount at certain restaurants, and a very honest and sweet man was working the front. Parking is offsite but compensated. I would absolutely stay here again, I would just caution those with a lot of luggage that unloading/loading might be complicated. And if you're a light/anxious sleeper, see if you can get a room that does not face the street.

The bed was not comfy, and the AC was loud. Breakfast was meh at best.

The location of the hotel is excellent.

The breakfast was lack luster, only very few pastries, cereal and bread (but no plain bread, all had seeds and my kids wouldn't eat them). Our room had sooo many tiny ants crawling all over my (empty) coolers. When I asked the front desk for assistance with it they gave me an insect spray to spray around the room which killed some ants, but then I had ant caucuses in the room (that housekeeping did not clean up the next day). The beds were basically fold away beds so were not very comfortable. Staff was friendly though, and it was close to our dance comp. We received a couple for 15% off downtown restaurants, but none that interested me were open for lunch when I wanted to use it so that was also very disappointing.

Was close to my work location and was clean and comfortable. Staff was friendly and helpful

Breakfast was minimal. Couldn't get the fireplace to work. The overall condition of the room and the hotel at large was tired.

This hotel bills itself as a “Boutique Hotel” but it seemed like a kitschy way of explaining why the property was frozen in the 80’s. My room (king suite) was very spacious, but had many issues: crumpled tissues and other small litter left on the floor, small blood stains on the bed sheet, insufficient towels, stopper for tub did not work. These all can be put down to lack of attention by cleaning staff. Fortunately the duty staff was excellent in resolving all the issues and even offered to move me to another room. I was pleasantly surprised by a partial refund when I checked out the next day. The continental breakfast was very limited, so if you’re a big eater you might want to plan to go out for breakfast. Upon checking in, the hotel will offer you a coupon for 15% off a number of downtown restaurants. I urge you to take advantage of this, the restaurants were all nearby(5-10) walking distance) and their offerings were very good. We went to the Brick House Craft Burger Restaurant and the food and prices were excellent!! One final note is parking. The hotel offers free parking at the local municipal parking garage, but it is a 5 minute block-and-half away. Despite the issues with the room, we would be willing to go back to this hotel.

The hotel is definitely dated but is in good shape. Our room was large but the bed wasn’t good. You rolled into the middle and the pillows were flat. The breakfast was ok. It was continental. The location is great for being central.

Very friendly staff. Our room was spacious, clean and comfortable. The location is ideally located downtown.

Great location in downtown core. Older building but friendly staff

Staff was fairly attentive to the challenges we had with our first room and were able to switch us into a new room within the same hour. Second room though had outdated air conditioner that did not cool the (very hot) room down until the next morning. Will not be staying here again

More run down than we expected, bathroom not very clean. We slept fine, despite noisy area, but the hotel is pretty basic.

Spacious room with fireplace and jacuzzi tub. Walkable or bikable to all you need.

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A little tired, but well taken care of. Excellent downtown location.