Overall Ratings & Reviews Crowne Plaza DUSSELDORF - NEUSS by IHG, an IHG Hotel

The room was nice and quite large, overlooking the river. The bathroom also had a bathtub, and uniquely, there were two toilets facing each other. 😁 The staff was very helpful, especially at breakfast. We only asked for a small cake to celebrate our son's birthday because we only had donuts, which he liked, but they still gave us a small candle and chocolate as decoration. It was truly memorable. I had a slightly bad experience with a fellow hotel guest, but the staff was very responsive. Thank you very much, hopefully things will improve in the future.