Overall Ratings & Reviews Hawthorn Extended Stay by Wyndham Conyers

The breakfast that was available was disappointing.

The grounds were absolutely beautiful and on a golf course. That’s the extent of the positives. The elevator was over a year past inspection- March 2024! I felt very unsafe using it so we mostly used the stairs to go up 3 flights to our room. However, the stairway was dirty and poorly lit making me feel very uneasy using that path too. The halls had a very poignant aroma- same with our room. Our room was very dirty and had a leaky sink creating a flood on our floor- again creating unsafe conditions as the tile was slick and dangerous. We had to use towels to dam the water and keep at bay. The comforters, sheets, and towels were stained and dirty. There were a ton of stink Beatles crawling all over making my daughter scared they were going to crawl on her while sleeping. The staff were nice, but were frequently on their personal devices creating an unprofessional setting. There were no amenities as the pool was a disgusting pond of green slime. There was no exercise room. There was also red tag shut downs for stop work orders on some of the renovations being done. There was also a ton of construction materials in the parking lot and the courtyard.

First the positive. The staff we did see were friendly. The area/ grounds were beautiful. The negatives. Our toilet was not seated correctly in room. When sitting it would shift, towel bar barely hanging on drywall. Could not use. Lighting in room terrible. No markings on the 1st floor for directions. The plate on wall for toilet line was corroded. The ceiling had black mold on tiles, paint chipped & peeling. The pool was disgusting. Hard saying when it has had service. There were red tag shut down notices on the main floor. I saw no house keeping although I believe they were there. This could be an incredible place if $ were put into it however as is maybe a tear down. Piles of materials in the parking lot. My daughters room had a leaking pipe & the elevator has an expired maintenance sticker.

No fitness room, no Pool, breakfast very poor, master bath unsafe

I’ve stayed at this hotel for the past 6-7 year due to the convenience of the horse park. Over these years, the rooms have gone downhill. Even though they are doing repairs, it’s been going on since 2020. Staff is always friendly though. I’m now starting to consider staying at a different hotel due to the quality of the rooms.

I had problems checking in, I was charged almost the room rate for my dog (NOT pet friendly), no toilet paper in my room, housekeeping didn't come, coffee fixings but not coffee maker, swimming pool was full of algae and frogs, I completed the mobile check in and still had to go through the entire check in process.

Staff was friendly and accommodating. Most of the issues come with condition of the room. The room was very heavy with the smell of cigarettes. There was, what appeared to be a massive patch on the wall indicating recent damage was repaired, but no paint. Two of the light switches in the room were non-functional. The lighting fixture in the ceiling of the kitchenette looked like it was going to fall. The back patio looked like it was just recently used. Both of the air conditioning units on the patio were broken. Additionally, there was a wasps nest in the one adjacent to the living room unit. At very minimum, wasps here frequently passing in and out of the wide open break in that unit, indicating that they were living in there. The curtain in the bedroom was very difficult to open as the manipulator bar was missing. The location was convenient, but I will likely not stay at this hotel again.

Everything was in order the receptionist was very friendly

My stay was very good. The staff was friendly and helpful. The hotel was very clean. The bed was comfortable. My room was spacious. I would definitely stay there again.

Do not stay here. It felt unsafe, and was a dump!

We rented 2 queen suites. When we arrive we’re told it wasn’t a 50$ incidentals fee in total but per room which wasn’t clear on hotels.com after checking in the both rooms were different online they were identical but that wasn’t the case. And the first room was stinking of water and mold. Had to be moved to another suite and that one was different as well. My wife is 8 1/2 months pregnant and the bed was so high she had to grab into the bed and almost jump to get into it. The tiller was low to the ground and the tub was so tall I had to assist her in getting in and out of it to shower. Just a poor experience all around.

right across the street from the international Horse track and we had a mud run the next day very convenient. very close to many restaurants.

Staff during checking in and out was very polite and friendly.

They had people outside at night playing loud music and drinking. The next morning, there were boxes of beer and stacks of beer cans around the facility grounds. I felt very uncomfortable going out to my car at night.

Place sells and room and nasty ran in to a addict with sores all over her face in the elevator

The rooms where very outdated and not clean. There was a wet/dry vac on the patio. There was construction everywhere. The room was dusty. Mainly the water did not get hot at all. You could not use any of the amenities. The windows had bugs in them. The bed was clean and soft.

No hot water. I had to check and leave

We checked in and were told there would be no hot water for 24 hours meaning we could not shower. We would not have booked if we knew this. But it was too late by the time we found out.

This place saved a lot of additional aggravations stemming from our family's failed attempts at being able to keep prior reservations and make new ones...and being turned away. I was helping them with making a new reservation yesterday because I learned that day about how their reservation fell through due to them not having a credit card (they had a credit union debit card, and photo id). So, I found this hotel and knew the area and they had no issues checking in. So, shortly after we were able to catch up with them and enjoy visiting and we all made it to my daughter's graduation. I can't thank Hawthorn suites enough. But Thanks!

We didn’t stay. Lost my points and cash for the other room that we paid for. The hotel was under renovation. They wanted to change $150 deposit for incidentals.the rooms were nothing like the pictures. The lobby was smelly. There was 3 other couples that canceled their stay also. During the same time as we were.