9.0
Exceptional
From 968 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews Roseate House London

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is located on a beautiful block just a short walk from Paddington Station. Lots of restaurants around and easy to get to other parts pf London. Room was cozy, but being on the ground floor we heard EVERYTHING above us. If you want a late checkout, it will cost you and even after confirming it on check-in, they still set off an alarm at noon and called my room at 12:30 on the day of checkout to verify.
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Mark a
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is a wonderful hotel not too far from Paddington Station but, not in the thick of the commercial commotion. It is on a quiet street, treed and just nice. The staff here are wonderful, very eager to ensure you are happy with your stay. I would suggest that guests aim for the Junior Suites as ooposed to Executive King, or stay on floors 1, 2, or 3, The 5 th floor floors are very squeeky and if you stay on the 4th floor, you will hear them. We stayed at this hotel off and on over the course of two weeks. We would stay again on future visits to London.
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Caroline
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Luxury boutique hotel in a perfect location for Hyde Park and Paddington station access.
Richard
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

While the staff and the location were excellent, the hotel is tired. The carpeting looked worn and dirty, both in the hallways as well as in the rooms. The hair dryer could not be plugged in the bathroom and an outlet by the bed had to be used. Generally speaking, the hotel needs a refresh.
kendrick
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing stay!!!
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is a fabulous little gem just 5-minute’s walk from both Paddington Station and beautiful Hyde Park. Excellent location. The rooms are elegant and charming. Staff is super friendly and personally attentive to our every need. We LOVED this hotel and will most certainly go back the next time we’re in London.
Carol
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Easy to find from Paddington Station. Has ac, which is a plus. Television did not work properly and the picture was too pixelated to be watchable. The lift is also being renovated so you have to use the stairs, but staff is happy to assist you with your bags.
Verified traveler
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Please note! If you're driving here - and they have some parking available - make sure you use a parking app (Your Parking, Just Park, etc.) well in advance. You'll be expected to do this on arrival if not or FA e a hefty £50 a night parking fee. That was probably my only annoyance. Otherwise the staff so go out their way to make you feel welcome, and while I couldn't call the service superior, it was good and the staff are friendly. Hotel is located close to almost anything you'll need (restaurantss, shops, bars) and even some interesting tourist spots - like Hyde Park and the River Thames. Not much to complain about but the only thing I'll perhaps return to for another stay is their accommodation of pets and availability (not guaranteed) of on-site parking.
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Kristen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely staff, beautiful room. Had room service on our balcony and it was perfect.
Fatima
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

They gave us the Garden view room, it was at the basement the worst room without view I don’t understand why they name the room the Garden view. A lot of noise. You can hear all the noise. First day we woke up at 6am with the noise of the mowing machine and the noise of the steps. I will not recommend it.
Verified traveler
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This hotel is close to Paddington Station which is great to access Heathrow Express train services and the London tube station. Also very close to Hyde Park which was great. The hotel reception staff are friendly enough...check in seemed to take some time. The rooms are quaint but small for 2 people. I was travelling by myself so it wasn't an issue but if you had two or more cases it would be a squeeze. There was no hot water when I had a shower around 9.30am but there had been at night and there was the next morning when I had an earlier shower. There is a bath in the room which was nice. Watch out for "discretionary" services charges in the UK now. This hotel added a service charge plus a large 8 pound "discretionary charge" to my tab when I had 1 drink in the restaurant bar. Upon check out I questioned it and it was removed. I was also asked to pay an undisclosed fee towards "hotel upkeep and maintenance" upon check out. I declined this as well. Overall it was comfortable and convenient but it was at the higher end of rates for that area.
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eric
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Walls are thin, had a group of loud people in the room next me making it difficult to sleep. At night I kept hearing a loud click click noise that sounds like plates in a restaurant, this went on into the early hours . The following day I had 9 hours in planes and airports and needed a decent night's sleep but only slept maybe 4 interrupted hours. The next morning I went to the lobby and asked about the click click noise they looked at me as if they knew nothing about it It may have been the elevator.
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Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This was the second time we stayed here in the last 2 weeks. The room we have is ok but not large. (Not on the same par as the last stay) It had a window that is small so it feels claustrophobic. It’s an executive king room. There is no lift to the floor so we had to carry our luggage up a flight of stairs.
KEITH
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Wonderful stay, though only for one night will be staying again next time in London.
Grant
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great stay
james
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff at Roseate House were all very friendly and did everything they could to make our stay enjoyable and stress free. The whole ambience was far from that of a large corporate and impersonal hotel. Can’t wait to return!
Timothy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very convenient location, clean, spacious, comfortable accommodations and excellent service! What more could you ask for?
David
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Have stayed here before and the accommodation is excellent and the staff are beyond excellent. This is a 5+ star rated facility.
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This is an excellent hotel. The location is perfect for access to Mayfair and Hyde Park. Our room (the executive suite ) was spacious and a great view. The staff was friendly and attentive. The only negatives were that the electric sockets would not hold our adapters. The beds were a bit soft. The heater made the room too hot so we didn’t run it. The bathroom had a bad odor. They fixed this (without us asking) by putting on a hidden fan that ran the whole time. We didn’t use the restaurant because there are several good ones in the area. Try Les Filles a block away. You won’t be disappointed-for breakfast or lunch.
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Niall
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great value versus other similar level hotels in London. Staff are excellent and very friendly and professional.
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