Amazing property but outdated rooms

Very relaxing and reinvigorating place. Make sure to stay at least 2 days to enjoy the magnificent lounge areas, excellent restaurant and beautiful surrounding forest

What a lovely stay. The staff are all very friendly and helpful. It was a very peaceful stay.

The hotel and grounds are beautiful - well worth staying a night. It's not everyday that you get to sleep in a former palace! The dining room, lounges, halls are ornately finished. The restaurant was expensive for dinner, but absolutely delicious. Breakfast is a wonderful buffet. Definitely eat on the terrace so you can enjoy the views of the forest and exterior of the building. It's probably the most beautiful outdoor dining I've ever seen. The only negatives are that the rooms are small and the bathrooms are tired and need to be updated. The WiFi doesn't work in the rooms, but you don't go to a place like this for the WiFi!

Instead of driving from Lisbon to Porto in one shot, we stayed overnight at the castle. WOW! Living in the US it is not uncommon to spend over $200 for a fairly plain room in a generic hotel located next to a highway. Our room cost less than that and it was in a BEAUTIFUL castle, surrounded by a forest with hiking trails, with nice gardens, and incredible living rooms and porches. I had seen mixed reviews of the dinner online... my wife and I had dinner and breakfast at the castle and the food and service were great... among the best we had during our 10-day trip to Portugal. It is about 2.5 hours from Lisbon, and about 1 hour from Porto. We arrived in Lisbon from the US, saw Lisbon for a few days, then took the train to Sintra. We rented our car in Sintra, and drove to the castle arriving around 5pm. Had a great time hanging in and around the castle, had a great dinner, and a great breakfast the next morning, and then headed off to Porto. So glad we did not visit a big city, and then do a long drive straight to another fairly big city. Bussaco Palace was the perfect place to pause in between Portugal's two big cities.

Fantastic hotel (it’s a Palace really) - staff great, although no air conditioning which normally isn’t an issue but with temp up in the high 30’s means sleeping on the top of the bedclothes is a requirement. Overall a fantastic place to stay.

Property needs some updates, such as new furniture in the seating area of the bar.

Its a wonderful palace. The grounds offer hiking trails. Rooms did not have AC, but open window was sufficient and provided nature sounds. Breakfast on the patio listenening to the birds was great.

One time experience, old bathroom with rust, no air conditioning, no safe, no mini-bar. Don't understand how they received 5 stars.

Dormir dans un palais 😍 Les jardins , la salle à manger , le salon … tout est magnifique. Le déjeuner buffet avec mimosa était très généreux . Un stationnement est disponible. Les chambres sont décorés dans le même style mais auraient besoin d’être rafraîchies. J’y retournerais sans hésitation

The palace was beautiful and very helpful staff

Great place. .l Everything looks and feels right - furniture, rooms, but the bedding is bad and cheap - awful synthetic pillows, etc

Although we read mixed reviews, we decided to stay at this unique hotel — and we are so happy we did. Upon arriving, we received a warm welcome and a short guided tour explaining the history of the place. Our room was very nice, and the bathroom was very big. We had to work in the evening, and the new Wi-Fi installed a few weeks ago was very strong and perfect for us. The palace is surrounded by a big forest and a garden, with many options for hiking. The restaurant was a bit expensive, but that is totally normal for a 5-star palace hotel restaurant. We enjoyed the food, and the service was excellent. Highly recommended.

Very beautiful building outside and inside, great breakfast

Fabulous character hotel. If you like historical this is for you

Loved the property, Loved the food and wine. Highly recommended.

Loved the historical charm of the Palace! The room was a little small - couldn’t open the wardrobe all the way because it was too close to the bed. The bathroom was a good size. But the plumbing needs to be updated - the water pressure in the bathroom sink starts strong but then quickly weakens; the water in our sink smelled and tasted like old metal. The water in the shower did not smell/taste as bad, nor in the public water closets in the lobby. The bed was too firm and uncomfortable for our bodies, but we took it in stride. The walls seem thin, so we could hear neighbors walking the hall and bathing. Room television had limited channels and none in English, so a little disappointed that I couldn’t catch up on world news. Only Wi-Fi is in the bar/lounge. Above is not to complain, but rather to inform other guests what to expect. I would visit again because: * The staff were all very friendly and helpful - front desk, bellman (?), bar, and restaurant. We did not interact with housekeeping but they seemed pleasant from what we overheard. * The continental breakfast was fresh and plentiful. * Dinner in the restaurant delicious. * There is so much to see on the forest property and it is so peaceful and beautiful. * The young lady at the Convent reception desk was so sweet and helpful. Again, the first part above is to prepare others for staying. It is definitely worth staying at least a couple nights. We will return someday! Obrigada!

This historical property is absolutely beautiful and amazing. The age means the rooms are a bit tight, the windows shook in the high winds that night, and I would have loved some conditioner in the room, but other than that everything was great. Wonderful, elegant bar area and the French restaurant was top notch. If you are coming to see Coimbra, drive a little further and stay at Bussaco Palace... very reasonable rates considering where you are staying. Also tour the attached convent for 3 euros more... worth it as well. Highly recommend!

Nice property ! Staff was wonderful

We absolutely loved the palace. Enjoyed lounging in the bar and restaurant as well as our room. Also amazing grounds and hiking with great views right outside the door. Lox at breakfast delicious. Our stay couldn’t have been better.