Overall Ratings & Reviews Country Inn & Suites by Radisson, Portland, TX

Rooms didn’t smell musty like some hotels do

Everything was awesome

The property is under renovation. it was perfect for my needs. But if you need to be in the room for extended periods of time, this may not be what you need

Well check in time is @ 3. I arrived @ 3:30 checked in received the room card went to the room and beds were not made, so the room hadn't been cleaned. So was issued amorher room.

The lights flickered, the whole third floor smelled moldy, the bathroom smelled stale, the TV had a big spot in the middle, there were bikini bottoms left in the restroom, the fire alarm went off multiple times the first morning and one of the lamps didn’t have a bulb. Avoid this place. The only good thing was the staff at the front desk was nice and helpful.

The hotel was in construction I just think they should let us know that I didn’t change the reservation cuz we were tired and wanted to rest the room was new the bed was awesome, they didn’t have anything for breakfast but toast bread and cereal

The check was quick and employee friendly. The mattress was SOOOO comfortable.

Good

Everything

I made a reservation just 1 hour before check-in, & as soon as we arrived, it was clear this hotel was a disaster. When I asked for a refund, they flat-out refused—even though the conditions were absolutely unacceptable.The hotel was under heavy construction. The entire first floor was out of commission, & only the third floor was somewhat complete. There was dust everywhere, the floors were filthy, & the building reeked of paint. We even saw members of the construction crew drinking while working during the day, completely unprofessional & concerning. The ice machines on floors 1 & 2 were broken and mold-covered, and the only “working” machine (on the first floor) was just as disgusting. Every trash can we passed inside& outside the building was overflowing with garbage—completely unsanitary. At night, things got even worse. The pool area turned into a party, with loud music and guests hanging out all night. Around 3 AM, they stormed through the hallways with music blasting, and the front desk did absolutely nothing to stop it. On our second night, the fire alarms went off twice, at 3 and 4 in the morning, waking up the entire building. As if that wasn't enough, we had strangers knocking on our door multiple times, trying to open it, clearly looking for someone else extremely unsafe and unnerving.Bottom line: this place is unsafe, unclean, & completely misrepresented online. Don’t waste your money or your sleep. I would not stay here again!

Not GREAT! BED UNCOMFORTABLE ROOM WASH NOT REALLY CLEAN, SLICE OF PIZZA LEFT IN MICOWAZE. COFFEE FILTER DIRTY! NEVER AGAIN!!!

Exelente

The property is under renovation. There was no info about this when I made the reservation.

I wasn’t aware that there was so much construction and remodeling in that and there was a mess everywhere and the air conditioner in our room was noisy all night I couldn’t sleep and the service was just terrible. The only thing that was fairly good was the breakfast in the morning

Room wash very clean and fresh. Pillows were too small and went completely flat when we laid on them causing neck pain in the morning. Besides that, the room itself was wonderful and the cleaning staff was very friendly and helpful.

Very nice people,clean place, had no trouble getting a room. I highly recommend.

Under renovation

I was able to walk a short distance to a nearby bar with live music for some evening entertainment.

The property is under construction of renovation. They should not rent any rooms on a floor that is not completely finished with renovation.

Under construction, noisy and messy