The staff was friendly but the air conditioning did not work at all. Is there a unit hanging from a ceiling, yes, but it does not blow cold air. The rooms are small and very stuffy.

The staff were extremely friendly and helpful, the room was excellent, and the sauna and massage chair were a real highlight. Close proximity to the central station, it was an excellent stay and I look forward to returning one day. 5/5, my compliments to the hotel.

Location close to the train station was excellent, the room was clean and most importantly with the heatwave the AC was the best we’ve ever experienced in Europe. The staff was excellent, early check-in and was extremely helpful.

Easy to find, right in front of train station. Great place would stay again for sure. Bar, restaurant, all great. Really liked this place good value.

Easy check in. Pleasant staff. Room very clean and quiet despite being so near to the train station

The hotel is perfectly located across from train station. The rooms are comfortable and very quiet. The breakfast was very good. I will definitely stay here again

Location was very good. Across from train station and a short walk to the centre. Soundproofing excellent. Good size room and was as requested. Clean and fairly recently updated. Helpful staff. We did not do breakfast there

I stayed here as a solo traveler. I found the stay to be clean, comfortable and quiet. Staff was accommodating and I enjoyed the area. Good value for the price, definitely recommend.

The staff and location are excellent. It’s literally across the street from the train and main Mainz bus stations. The hotel doesn’t offer any special amenities like say a Hilton would, but to be honest most of us basically want a clean, safe and comfortable place to lie our heads down at night. Some rooms have carpeting and others wooden floors. There was an issue with my first room hours after I arrived. The staff wasted NO TIME in moving me to another room. They knew I was traveling alone so they made a special point of always engaging with and checking in on me. I’ll be coming to the area often during the course of this year and will be using this hotel as my base while in Mainz. During my 7 day stay I didn’t eat breakfast in the hotel but it looked like a delicious spread.

Quiet, clean and convenient

Great front desk service.

Clean room, prfect staff, great breakfast

Room was OK. Sad the sauna in basement was not working.

The room is very clean and tidy, the front desk is very friendly. It is good experience staying with Hammer and I will come back again

The hotel is clean

Everything was good and clean

Super easy check-in. Room was super clean with newly renovated bathroom. Less than 1 minute walk to the train station.

Wonderful staff

Great location. Very basic hotel, with no elevator to very top floor.

Breakfast wasnt included and expensive. Service generally good but some rather blunt. Room clean and good condition. Shame no tea/coffee in rooms.