We have the best experience in this hotel. First of all we book only 1 day in this apps but as the change plan thankfully the hotel team help us to book 2 days with changed date. After that before check in we have accident with the car where the flat tire happen. The hotel helps us a lot and save our life basically cause the accident happen in the middle of nowhere. Finally after check in we can only wow with the rooms, view, staffs, everything was the best! The staff really care about us a lot. Even small detail after check out they give us snack and drink to accompany our long train ride. Will definitely come back here again in the future. Thanks a lot borgo san luigi team, can not say how much we are grateful to you.