Fantastic stay. Lovely rooms and service. Food was amazing and there was entertainment as well. Bonus.
Sonya
Business
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
I had a newly refurbed room which was very clean but stayed two nights and my room was not cleaned on second day or tea/coffee replenished which was a little disappointing.
Mike
with Partner
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Staff were wonderful can't fault them they were really attentive and caring. The first room we were put in was a bit of a disaster lol the tap in the bathroom was loose and had a huge hole under it, the whole room smelt of smoke and poo when we walked in the chairs arms were both hanging off soy partner fixed it and the WiFi is useless outside was awful too we were next to what looked like a dumping ground and it was so noisy, if you need to study or work don't bother due to the WiFi , but as soon I I told reception we were moved and into an immaculate room WiFi wasn't any better but everything in the room was wonderful and clean! Can't fault staff at all especially the lovely lady on the desk when we left she couldn't do enough for you. The gent in the food area was great too
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Jacqueline
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The staff are all fantastic, helpful, kind and pleasant
Charlie
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
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Joe
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Nothing wrong with the room but I could not get a signal on my phone and the wifi kept dropping out which resulted in being unable to work on my lap top. Ruined my stay.
Thet
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Reasonable cost
Ben
with Partner
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Functional room, clean and up to date, due to refurbishment works going on it was a fair hike to the room 😅
shaw
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The hotel looked tired and was in the middle of a budget restoration. Mostly paint. Access to rooms during the resto was convoluted - circa 200m from reception to my room. Wifi was reminiscent of dial-up. On the plus side, really nice staff, clean rooms, decent evening meals and breakfast. A budget hotel, and even with some issues, a reasonable proposition.
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Maurilio
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Good value clean room slept well.
Mahmoud
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
All was excellent
Jenna
with Partner
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The hotel was clean and did the job, definitely looking abit tired in places, needs an upgrade. The receptionist was just lovely, overall for the price I would go back again
John
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great room apart from no hot water in the evening
Pam
Business Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We were upgraded to the refurbished rooms for our stay. The hotel receptionist on duty that day was extremely friendly and so helpful. This lady was the face of the hotel and beause of her friendly manner made our stay fabulous.
The restaurant and bar staff were also friendly
Jeremy
Business
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel is under refurbishment and luckily enough I did get a newly refurbished room so it was immaculate. I must say it was basic but perfectly adequate for a few nights stay. The Bar/Restaurant serves really good food at reasonable prices and the staff were excellent. Especially the young lady on reception who sorted a couple of things out for me.
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Robert
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff were lovely, restaurant was fabulous.
Room was clean and very large but is very tired especially bathroom! However my understanding is that the hotel is undergoing a renovation and when this is completed it will be fantastic
Chris
Business
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
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FLOYD
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Arrived around 4 30pm, check in lady was very helpful, given a room on the 1st floor, but right at the back of the hotel, quite a walk and rear of a yard, real bright security light do come though the blind provided, room itself was ok, window glass broken seals, like a skip yard out of the
windiw, beds soft, coffee and tea privided
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Karl
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Staff were great and a free upgrade.
However, accidentally drove in the exit rather than the entrance as it isn't well signposted. No towels in the room. Room was freezing cold unless the heating was on for 1+ hour, which you couldn't do while you weren't in the room. Car alarm outside went off every 20 minutes all through the night. Corridors were all over the place. Electric chargers were more expensive and slower than the McDonalds down the road.
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Stephen
Business
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Upon arrival I was charged £10 for parking, this was not made clear via the booking system. Then the upper floors of the building were undergoing re-decoration and repair. Floors were dirty and very dusty and workmen were playing music loudly at 8am. However, the room was nice and had been re-furbished. It was quiet at night and comfortable. More information on the hotel should be included in the room.