This place is a gem, classic, old world but so comfortable and refined, amazing staff and service, kindness everywhere, fresh linens and evening turn down, chocolate and pastries, water refreshed daily, no xtra fees for coffee delivered in room. Fabulous bar and lounge, knowledgeable and attentive bar server. There’s nothing transactional about this place. It is all about making guests comfortable. America seems to have forgotten this. Or it all comes at a $$ cost. Not here. Everything is included. What a wonderful place.Can’t wait to come back!

Fabulous breakfast. Nice location.

Everything was excellent!

Brilliant start to finish. Service amazing and breakfast wonderful.

Si bien mi habitación tenia dos ambientes y era en ese sentido muy cómodo. Me llamó la atención ver lo viejo que se siente todo. El papel tapiz manchado, la cama “king” es la suma de dos camas separadas lo cual no refleja un hotel de la categoría que se ofrece. dicho esto el desayuno, los salones del segundo piso y el servicio son de primera. La ubicación excelente. El bar abajo tampoco está bien, los muebles son viejos y al ambiente no invita a sentarse y tomar algo

This was our third (lengthy stay, 16 nights) at Avenida Palace. Everything and everyone from check in to check out was outstanding. Our 6th floor room overlooking the street was amazing….spacious, comfortable, considerable storage space, good size vanity and bathroom. Housekeeping and turn down service was always prompt, courteous, and immaculate. The breakfast buffet was overflowing with fresh fruit, breads, eggs, meats, pastries, juices, coffee, and pots of tea. Breakfast staff were warm and welcoming, helpful, and obliging. All the staff (reception, concierge, bell hops, breakfast staff, housekeeping, bartenders) are professional, and obvious that they all enjoy working at the Avenida Palace. Staying at this hotel, surrounded by majestic rooms and surroundings,and service provided by professionals is a treasured experience!

Avenida Palace is a grand old hotel. Old fashioned in a good way. This was the second time that we have stayed at this hotel.

Every in the hotel was excellent -location, amenities, room service, breakfast.

Room was a bit small but beautifully equipped in a wonderfully located hotel. The common spaces were elegant & the hotel hit all the right notes. Would highly recommend it to all travelers.

This hotel was the absolute epitome of Luxury and Style with an ageless design. The service provided by the staff was excellent and they made our stay absolutely wonderful. We loved this hotel and its staff and look forward to coming back

Amazing! Highly recommended

This is a great hotel. The staff was super helpful and friendly. Great room, clean and spacious (for European standards). They left treats or gifts for us everyday in our room. Great breakfast buffet everyday.

Breakfast was prepaid. Excellent quality and lots of variety. Rooms cleaned every day and refreshed in evening. Treats left every day - tarts, shopping bag, fruit. Coffee and bottled water complimentary. Beautiful seating areas with live music in evening. Professional staff eager to help. Excellent location for Christmas markets

Very good staff

Outstanding

Beautiful hotel. Great location

this is a great hotel if you like being in the downtown core easy to shopping restaurants and entertainment. The rooms are big and very comfortable and the breakfast is outstanding with great staff

Great hotel, excelent breakfast, 5 star service

The whole historic establishment was clean, well restored, and well maintained. Unlike some ultra-modern hotels, there was ample storage space in both the room and bathroom. The room floor was carpeted. Staffing was ample, friendly and courteous, knowledgeable, and largely proficient in English.

It was an amazing hotel and service. The room was spotless, the service top notch. I also got a surprise on my Birthday (Thank you! for the kind surprise). I' ll recommend this hotel without reservation.