The Athenaeum Hotel & Residences

Explore The Athenaeum Hotel & Residences
9.0
Exceptional
From 840 reviews
Cleanliness

9.4

Room Comfort

8.6

Location

9.4

Service and Facilites

9.2

Traveler Reviews The Athenaeum Hotel & Residences

Number of reviews per page
20
40
Top reviews
Simon
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Provided early check in which was so helpful. The hotel staff were all amazing.
Lynne
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

great staff
Barry
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I have been staying at this hotel since 1975 and it is my home away from home. Great location and wonderful service.
Wendy
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A fabulous experience with the most friendly staff. Perfectly sister to walk to Bond Street, Buckingham Palace or even Harrods and Harvey Nicks. I’ll definitely stay there again.
Adem
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Thank you for every think
Amanda
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Second time staying at this hotel. Our room was ready early in time for our arrival which was excellent and the location of the hotel was perfect for us. However, service in the restaurant, for both breakfast and lunch, was truly awful and ruined our experience. We won't stay again as there are better hotels in the immediate area.
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Ylia
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice rooms and patio dining
Cristine
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

An exceptional stay from start to finish. Entire staff was warm, welcoming, and attentive , making me feel at home throughout my visit. The spa was a delight. Location couldn’t have been better. A special thank you to Daniel, the doorman, whose kindness, professionamism, and genuine hospitality made the experience even more memorable. He truly went above and beyond. I look forward to staying here everytime I’m in London.
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Jeremy
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

There's a lot to recommend the Athenaeum - great location, friendly and professional staff, a good breakfast and clean and tidy. Unfortunately we also found reason to make us not want to return - the mattress on the bed sloped into the middle. To avoid this dip you sleep on the edge of the mattress and then you hit your head on the minibar cabinet which is pushed up flush to the bed (the addition of a foam protector on the corner tends to indicate this is a known problem). There was a constant dripping noise in the room which we could not locate but suspected came from the AC (which does not have an "auto" setting). Finally, one of the towels provided was worn out and actually had a large hole in it. We shall be trying the neighbouring competitors instead of returning.
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Lilian
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location is good but à bit noise
ahmed
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Best hotel
Brian
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great property and an amazing location. Highly recommend
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff is amazing very professional and accommodating highly recommend staying here location is excellentv
Symmr
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were very helpful
Leora
icon-with Friends
with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This is a fantastic location. It’s easy to walk to Piccadilly and the West End. There are lots of shops and restaurants nearby. The underground is across the street, there’s a bus stop a block away. Our room was very nice, and clean. But we had a door to an adjoining room and the people next door had a baby who started crying at 5am every day and we could hear it clearly. Also, the park view means you are on the busy street so unless you really need to see the park, save some money and don’t get the park view. We asked to move our room a number of times but were told it was impossible.
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Theresa
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Super helpful staff at check in and out, very courteous. Only a one night stay for work bit very comfortable hotel
Marianna
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Friendly staff. Great location. Comfortable room.
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The property is perfectly located, and the staff was amongst the best I've ever seen (and I travel extensively for business world-wide). Highly recommend.
Stacy
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I have stayed at The Atheneum many times in the last 25 years. And it just keeps getting better and better. The doormen were exceptional, especially Daniel. The concierge, Miguel and William were extraordinary. The front desk staff were welcoming and accommodating. I spent eight days there and it went by far too quick.
Rita-Marie
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff far and exceeds expectation!
Number of reviews per page
20
40