good experience

Staffs are rude. From the check in to the check out. Tv in the room didn’t work. Maintenance came said will come back but never did. When charging us for having an extra person they were really quick. But when you need something from them they are unresponsive and rude.

Nice.

Very lovely stay

Quick check in, very clean. Great staff

worse it

Our stay was ok, breakfast was pretty good. Our suite was comfortable and clean. Our big complaint was the hot tub, it was not hot the jets didn’t work and it was filthy dirty. I couldn’t even get in it fully. Very dissatisfying. And there was a kids lacrosse thing going on in Kelowna that weekend so the hotel was busy with lots of children. I wish the staff would of told me that when I called to ask questions

Great location, very comfy bed and great breakfast!!!

Awesome

Great breakfast and super friendly staff!

Clean rooms and good breakfast

A clean hotel but old and could use some updating to their rooms.

great room

It was just fine

It was clean, breakfast was great! The pool was nice and staff were friendly and helpful.

Breakfast was ok but very busy and not hot. Hotel needs an upgrade starting to look out dated. Room was clean bed comfy overall a good stay. Staff friendly at check in check out. Hot great area for all your shopping needs.

Excellent place to stay. Very clean and quiet. Room was huge

Starting to look it's age. Otherwise nice stay.

The breakfast was food. Friendly staff. The kitchenette in our room was poor. The equipment was poor quality as the knife was dangerously DULL! The refrigerator was not plugged in & we had to get someone to plug it in. It was nice to have a large smart tv in the livingroom & bedroom. The balcony to the grassy courtyard was nice. Just need to improve utensils in the kitchen

Loved the ambiance, breakfast, everything!