I have stayed at this hotel several times my daughter lives in Trondheim, my wife went to visit my daughter and booked the hotel check-in day for Sunday, June 28th check out June 29 Monday, we realize we made a mistake immediately we tried to reschedule the day to check in June 29 Monday check out June 30, the hotel refused to help us. They were not helpful at all all I wanted to switch one day, I will never stay at this hotel again apparently my reservation. I was unable to cancel it or changed today. Disappointed that they were not even willing to try and help me.