Overall Ratings & Reviews Best Western Inn at Palm Springs

Nice enough place to stay no frills good breakfast quiet location decent value

Good

Its was an awesome stay. I just wish the pool water could of been a bit cold. It was too warm for my likings. But besides that it was great.

Clean, quiet, and well-maintained rooms

My room was not ready until 3:00 p.m. front desk is never friendly every time I go there I never see anyone with a smile.

Breakfast by the pool

Pool area is great, you really feel like you’re in the desert with the mountain behind and hummingbirds and lizards. Good breakfast by the pool. Coffee machine with plenty of coffee provided in the room. And a refrigerator…..so important when it’s 100f outside!! They kindly let me keep my room till 1pm with no extra charge. Just check your bill…..was charged $25 per day pet fee, as, apparently housekeeping told reception/management that I had a pet!! Hmmmm? Okay. Anyway, they did refund my over $100 straight away….but would be so easy to miss….check your bill!!

I checked in & checked out immediately the room smelled horrible. I asked the GM Galen for a full refund because it’s not like anyone can smell a room from a computer & he refused. Unacceptable that the GM would only refund me 1 night & not give me a full refund. I would never book here. Don’t book this place it’s horrible. Read the reviews before you think of booking this place I should have read them before as well. Horrible place!

Overall it was very good

The property was clean and convenient for me. The personnel were beyond helpful when the electricity went off just before I was checking out.

Good service by everone

Floors needed to clean

Best Best Western we’ve ever visited. Really nice pool.

Easy check in

Nice breakfast except it was in an outside area. Clean rooms, good service.

We arrived before check-in and our room wasn’t ready yet, but just a short time later the desk clerk came out and found us and said he had a room for us. It was very much appreciated.

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Great room wish that had a shower snake and safety bars in the shower also shower was extremely slippery. But clean and good looking

Very nice motel in a great location. The pool and spa situated in most beautiful area and open 24/7. Rooms were spacious, area very safe and the king bed comfortable. The staff all very nice.

Beautiful mountains near by!