Overall Ratings & Reviews Novotel Lille Aéroport

We have stayed at this hotel for over 10 years, it’s just the best. We love the location whether for visiting christmas markets, or just travelling to the Alps and stopping off en-route. We love sitting in the lounge playing the games, especially pac-man. Rooms are very clean and spacious and staff always super friendly. Lots of restaurants walking distance from italian to lovely delis, or buffalo grill, also now serving food in the hotel itself too. Parking is easy and lots and safe.

Good location between the airport and Lille city centre. Nice and cosy room, staffs are very helpful everything comes in Novotel standard.

The staff were very friendly and helpful.

A very nice hotel.

Area was good for what we needed, Air Condition in room was not very good, too hot in the room

On our way home from the Alsace region, we chose to stay in Lile. I specifically searched for a hotel with a pool, as we had a pool all holiday and it was my wife's birthday, so i wanted something special. When we went to go to the pool it was tiny, full with 3 kids on inflatables and looked dirty and unwelcoming. We went back to our room and did not use the pool. It was a very average room and for the money was not premium in any way. It was like a normal chain hotel room, but we paid premium price

Good regular hotel, very nice staff, but no internet... on a business trip, that's a problem, and there was no one to help!

One of the cleanest hotels I've stayed, amazing staff, my kids told me to give it 10/10. Enjoyed every bit.

This is a good location for getting out and about. Just a sort distance off the A1. Couldn’t fault the staff, all were very welcoming and friendly. Breakfast was good with a couple of hot elements. We didn’t use the restaurant in the evening as we eat out as attending the rugby World Cup as it was a very short distance to the stadium. I would consider staying here again

Worst Novotel hotel in France. I have picked your place as usually the service level remains very high. Well…, not this time. You guys definitely can do better. One bright point, the bartender in lobby bar trying hard to save the situation caused by his colleague from the front desk.

Very happy to chosen this hotel it clean, friendly staff and spacious room. The only thing disappointment is that the curtain is not black out curtain. It reasonable price with free parking which is the most important factor for us. The location is great just off the A1 road and it the center place to go to visit Lille.

Helpful staff

Great airport hotel, does what it says on the tin. Reception and bar staff were helpful and accommodating when we arrived late at night.

The staff was amazing. My son’s birthday was a few days before and the staff brought him cookies and a small gift. So wonderful!

Thank you so much, if only all hotels were like this. Love this hotel it’s our go to hotel on every trip to Lille. Whether it’s summer and the pool is a joy or on route to ski holidays or christmas market day trips.

Loved the pool and excellent location with parking.

Excellent stay however I purchase the evening meal deal in hotels.com. But unfortunately there was no evening meal from the kitchen was available

The hotel is aging, bad smell in the corridor. Not at the standard of four stars hotels in the world!

Night reception was helpful in getting electric car charge point activated. Rooms are basic and slightly dated. Unpleasant drain smell in foyeur!

Rooms are good, wifi is fast enough, breakfast and dinner options are sufficient. So all required for a good business hotel