Room was in overall clean and the cleaning staff was very kind, but the smoking smell coming from downstairs was unbearable. The reception desk didn’t inform colleagues about the problems, so every time I had to explain the situation over and over again. The rooms need to be refreshed.

Clean rooms. Would be better if there was a fridge in the room

This place was packed full of families with small children. Many were running through the hallways and making lots of noise. It deterred us from hanging out in the lobby area or enjoying a meal at the hotel. It's an older motel that has been renovated to be more modern. It's cute, but a little overpriced for the location and amenities. The front desk staff were not the friendliest. I wouldn't stay here again.

Very nice friendly staff. Rooms were clean and comfortable.

Had a lovely stay pre flight

Beds, mattress and pillows were very comfortable, unfortunately there was a wedding and we were the closest room to the reception and the wedding guests appeared to have no control over there small children (5/6/7/8) running riot well after 11pm. My wife hardly slept, and my sleep was interrupted. We stayed on the way down with no issues and hence we returned,but our return trip was spoilt by this unfortunate turn of events.

Very family friendly hotel. We really enjoyed the restaurant. Would stay there again.

It was really nice place for the kids very clean very good service

I liked it a lot, its in good condition, lots of fun activities for kids, nice room, easy to access, good breakfast. My only grumble would be the price of a beer, though it seems novotel always charge silly money at the bar. I will stay there again.

Le soir de l'arrivée pas d'eau chaude, le lendemain toujours pas d'eau chaude. La réceptionniste a dit que c'était le cas dans tout l'hôtel, même pas d'excuses de sa part. Pouvoir prendre une douche chaude c'est un minimum attendu d'un hôtel, non?

Style and breakfast

Close to airport, very kids friendly

The hotel is clean and up-to-date with friendly staff. The attached restaurant is great, better than I would expect for a hotel restaurant, but then again, it is France where all the food is excellent. There is even a Super Nintendo in the lobby which the kids enjoyed. It was perfect for one night en route to another destination. I would definitely come back again.

Super hôtel business. Un petit effort sur le nettoyage serait apprécié. Et les horaires du petit dej sont carrément pas cool : fini à 9:30 même les jours de vacances. C’est un peu dommage. Pour le reste c’est un hôtel pro sympa

Fast and easy check in. Good sized rooms even with the sofa beds made into beds. Modern and clean bathroom. Good selection at breakfast. Not far from the motorway but very quiet.

Fabulos

We stayed in this hotel just for one night while travelling south. The room and the breakfast were OK, but the staff appear not qualified to do their job. First, the check in staff was unfriendly. Then the cleaning lady was washing the floor at the reception without putting a visible sign. That resulted in my son slipping and hurting himself badly. I complained to the receptionist, but he gave bad excuses, and finally he put the sign where guests could see it. Overall, room is fine, but the staff is not.

Room was sub standard, Smart Tv didn’t work, window that didn’t shut, and to top it off no daily housekeeping and when this was raised with reception all I was told was it was in my booking confirmation which it wasn’t! Being forced to sleep in dirty bedding for another night I cut my stay short and left at 11pm. If your not going to operate the basics as a hotel just shut the doors and don’t allow guests.

Great hotel for a family sleep near the airport. We used it for night sleep , and dinner, on the way from the airport to Annecy. Was clean, welcoming and safe for this purpose

Nice clean hotel , close to the airport. Good location, clean. Good breakfast and adjacent good restaurant. Would come back