9.0
Exceptional
From 1,008 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.4

Traveler Reviews Hotel Rialto

Number of reviews per page
20
40
Top reviews
Carole
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great find and great location
Gayle
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes lots of shops nearby. Plenty of restaurants and close to transportation.
Kathleen
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel is very well situated near Rialto Bridge, by the same token that meant there was a lot of street noise late at night.
Mary Beth
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had an excellent stay. The room was clean, the staff was very helpful and the location perfect.
Sergio
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff very helpfull and attentive, to detail , great location and convenient, recomended to everyone, it is keeping their historic view
Zwi
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very helpful. Location excellent
Nhan Nguyen
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We booked a Junior Suite, but the first room we were assigned was unacceptable. Opening the windows revealed nothing but a tiny, dark corner and a loud machine that ran all night, making sleep impossible. After a fight and an intervention from Expedia, we were moved the next day. The second room finally had a view, but the peace ended there. Being on the first floor meant we were directly above the chaos. Between the bar music, constant street chatter, and the roar of water buses and taxis right outside our window until the early hours, we didn't get a single night of rest. The gentleman at the front desk was dismissive and rude when we initially asked for a room change. Only after Expedia's intervention that things got better. The Wi-Fi was weak, non-functional. We reported it multiple times and were promised a "technician" who never arrived. We eventually just gave up trying to connect. Being 20 meters from the water bus is convenient, but not when you're too exhausted to enjoy the city. Between the rude service, the broken promises on amenities, and the 24/7 noise from the street and canal, this was far from the "suite" experience we paid for.
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Donna
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were great. Room was clean. Decent continental breakfast.
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was superb and room was clean and quaint.
J Shawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was in very good condition and felt 100% Venetian. The bed was comfortable, linens better than acceptable, bathroom amenities on par with a four-star, and very reasonable prices in the minibar. Our view from the Rialto view room was the reason we sat looking out the window while we settled in for bed, instead of actually sitting in the bed. The only problem we encountered was the towel warmer. Since it was winter the air conditioning was disabled. The towel warmer would not turn off. The room would get very warm because of this and the heat coming up from lower rooms. We opened the window, which was great until about 6 AM, when the cargo boats unload at the dock right outside your window. Please keep in mind: we are American, so we are very accustomed to sleeping in AC. In closing, it’s a great hotel in a great location, in Venice. Would definitely stay again, even in the winter.
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Stuart
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Quirky, clean, great location. Breakfast was lovely and staff friendly. Confusing layout with lots of stairs up and down even after the lift, but this is really just due to the age of the building
Alan
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room. Helpful staff. Fantastic location.
Craig Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel, perfect location and a good selection at breakfast buffet.
Howard
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I love this hotel , window with a view, so conveying to go everywhere they’re a very good service. next time I will book this hotel again.
Melissa
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing location… right by Rialto bridge, water taxi and gondolier. Lots of restaurants and shops nearby. Walking distance to everything. Rooms were clean, but up a lot of winding stairs (elevator only went up one level). Breakfast good. Staff friendly. Recommend.
Fred
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

People very helpful and nice breakfast Room comfortable
Nardiel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was amazing, the staff were polite, and always provided treatment with courtesy.
Andrew Geoffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was great location perfect and staff really professional friendly and helpful. I really enjoyed my stay. Only minor criticism was the room paintwork was looking a bit tired in places but otherwise room was well serviced, clean and comfortable. Thanks you.
Claire
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were very friendly and helpful, nothing was too much trouble. Breakfast was plentiful, the cappuccino are great. Close to everything, walkable and useful map at reception.
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We arrived early as our room was ready with courteous staff and a wonderful vibe.
Number of reviews per page
20
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