Breakfast was good. Staff is pleasant and helpful. Location was excellent but room was noisy due to restaurants and people around. Most importantly, the whole hotel requires renovation -1) old and dirty carpet, 2)stale air and poor ventilation, 3) room aircon was not functional, 4)bathroom plumbing is poor (does not flush properly even though it flushes), 5) the hotel room was above restaurents so I get abundant free cooked fish aroma every night. The deal breaker was the aircon. The room was stuffy because the air vent was blowing humid stale air. I tried opening the room window and found mosquitoes in the room in addition to the restaurent food smell.I complained to the staff about the aircon and was told they would send someone to look at it but that did not happen and neither was it fixed. Toilet seat was not aligned with toilet bowl and bathroom fllor tile was cracked and not fixed.

Outdated rooms and hallways but the staff and especially the location are great!

Loved the views and the location of the hotel!!! The staff was very kind and accommodating!

perfect location.RIGHT beside the rialto bridge.best free breakfast to get you going quickly.

Upon our arrival, there’s no electricity at the hotel so we couldn’t check in properly and had to wait until very late in the day. We even were not allowed to use the hotel toilets at the time. Once we checked in finally, there was no hot water, no wifi. 😭

Good location

The staff tried really hard to make the stay nice. But they had turned off the AC for winter and the room was very hot. When the windows opened mosquitos came in. Lots of noise from the street outside. They let us change rooms but for the cost I was disappointed with this hotel.

Room was uncomfortably hot, air didn’t work properly, walls thin, and because of the amazing location it is very loud at all times.

Breakfast was great!

The breakfast menu was fresh and tasty. The air conditioning did not seem to work well or it may have been operator error.

The breakfast was great, staff was amazing.

Great place

The AC wasn't working, and they do nothing about it after we called the reception.

Fantastic location, centrally located. Great for people watching if you have a balcony room. Great staff, friendly and helpful.

The hotel is in an excellent location right under the Rialto Bridge and has a retro charm, with rooms decorated in old venetian style. The breakfast had a good selection of items and the staff was helpful. However, the room was really hot as the air conditioning is not available until it is summer (not operational in spring). They provided a fan which helped but it is not what I would expect from a 4star.

Breakfast was good and room clean

The decor is slightly dated but the property is clean. The staff were great, very helpful, and the hotel is in an amazing location. I’d be staying here again if I return to Venice.

The location and staff were wonderful. This hotel is central to everything making it a great place to easily walk all the sites in Venice. Breakfast has plenty of options with both breads and proteins and helpful staff. Like everything in Venice, the hotel is old. It is clean but a bit run down and in need of renovation. Bathrooms are small and the shower is TINY. Had a great stay overall and would stay here again.

The staff were very friendly and helpful !

Good breakfast. Great location.