Hôtel Mercure Annemasse Porte de Genève

Explore Hôtel Mercure Annemasse Porte de Genève
8.0
Very Good
From 408 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

6.8

Service and Facilites

8.2

Traveler Reviews Hôtel Mercure Annemasse Porte de Genève

Number of reviews per page
20
40
Top reviews
Noor
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room
Babie
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A car is a must as it is located outside the city. The hotel is between France and Switzerland. There’s not much to do in the area probably it’s a best place to relax. There was some issue with the rooms assignment (our room was supposed to be double room while our friends -1 double & 1 sofa bed). All shops are closed on Sundays. Breakfast was good.Breakfast staff were very friendly. The bar staff in the evening can not understand. English- and very unfriendly. It was very challenging,I only asked for a glass instead of trying to understand of what I was trying to say she was making it hard for me to make her understand. I worked in customer service and half our clients are non English speakers but we go extra mile to understand them. Overall,we had a relaxing holiday. Geneva is a place where you visit once and that’s it. It’s a beautiful but expensive place.
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Nancy
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room is clean and reception is providing facilities like iron. Staff are Ok. Breakfast is good with healthy options, The hotel location, didn’t expect that’s it’s too far from main city and not so accessible to other places. A car is necessity which we didn’t prepare and booked because of the description on the website. But overall our 3 nights and 4 days stay is good worth the price.
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Syed
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everythin was accordingly & great services.
Karen L
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Yes, the breakfast was fresh and very tasty; however, there’s were cold one morning. Everyone was very friendly and helpful. The room was clean and fresh.
Carole
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Property felt very clean and well presented . Unfortunately the aircon wasn’t great and the room was quite warm
Karen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Accommodating, friendly staff, provided great service in setting up the crib for our granddaughter. Had a great family meal in the hotel restaurant prepared by chef.
Nahid
icon-Leisure
Leisure
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

rate and view
Allan R
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Easy on and off motorway good place to stop before crossing Alps
Suresh
icon-Business
Business
10.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Business friendly - that’s about it
Weimin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Average value for this basic facility.
sameh
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

Air conditioning is not working . Bathroom not cleaned well. No soap in bathroom
CHRISTOPHE
icon-Business with Pet
Business with Pet
10.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

loved the staff so nice !!!
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

This is one of the most charming, welcoming hotels I’ve ever had the pleasure of staying in. The lobby has a large firepit that smells amazing when you walk in. There’s a brilliant restaurant on-site with delicious, affordable food that can even be ordered via room service. The receptionist was so kind and friendly, spoke excellent English and was very sweet to our dogs. The only potential downside I can think of is that it’s rather close to the highway, but we weren’t bothered by any noise. It was actually convenient since we were passing through on a road trip.
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Meltem
icon-Business
Business
10.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

Friendly stuff, good location and clean
Lukasz
icon-Business
Business
8.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

Good hotel, clean and quiet, recommend
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 249 week(s) ago

Hotels.com verified review

Apart of loud party in the next room, and sleepless night, hotel is nice clean cozy and in good location
georges
icon-Business
Business
4.0
/10
Reviewed 255 week(s) ago

Hotels.com verified review

Very noisy hotel as there were no insulation Impossible to adjust the temperature and we slept at 25 degrees which too much Do not open the windows if not you will sleep on the motorway Except that the team is excellent and always at your service
Verified traveler
icon-
8.0
/10
Reviewed 290 week(s) ago

Hotels.com verified review

Excellent cleanliness in the room and common areas. Friendly staff. Good food for dinner (with Covid restrictions, you have to collect your food in the restaurant to bring back to your room). Bed was comfortable and room was very quiet.
Susan
icon-
10.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

Trip was due to visiting my oldest daughter after surgery for skiing injuries. Hotel super close to hospital and great shopping area and restaurants. Hotel restaurant served yummy food. Staff super friendly and considerate and full of great advice. Very clean and comfortable room
Number of reviews per page
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