Staff always make a hotel special - the staff were friendly helpful and very professional- we had a great stay and will return

Quiet air conditioned room. Comfortable bed Clean bathroom and room. Polite staff. Couple of downsides:- Due to problems with birds there was bird netting placed completely in front of the room window so it looked like you were looking out of a prison cell. Spoiled the view over Harrogate. Also, there was some kind of mixup where my confirmed booking had somehow attached itself to another IHG members details. It’s slowed up check in somewhat while the staff had to try and work out what had gone wrong.

Very rundown and not clean. Staff were very nice and helpful. Breakfast wasn’t great at all.

Perfect location to convention center and amenities. Walking distance to the train station.

Lovely central hotel. Only a 5 minute walk into town. Great parking, you pay on arrival. It's £15 per night. Lovely clean rooms & great staff. Well worth a stay if you are in the area.

Had a lovely stay as did my elderly folks, who felt safe, comfortable and throughly enjoyed it, especially the breakfast

Very efficient and friendly. Great location for the convention center

Clean room , friendly staff & nice breakfast located in a good central position in the town 👍👍

My recent stay at the Crowne Plaza Harrogate was excellent from start to finish. The hotel’s location is fantastic, making it easy to explore Harrogate and enjoy everything the town has to offer. The room was spotless, well-maintained, and provided all the comfort you’d expect from a quality hotel. The bed was incredibly comfortable, ensuring a great night’s sleep, and the shower was powerful and consistently hot – always appreciated after a long day. Breakfast was lovely with plenty of choice and everything fresh and well presented. What really stood out, though, was the friendliness of the staff. Everyone I encountered was welcoming, professional, and genuinely helpful throughout our stay. Overall, it delivered everything you’d hope for from a top-quality hotel: excellent service, cleanliness, comfort, and a great atmosphere. A wonderful stay and somewhere I would happily return to in the future.

Check in was very easy. On site parking was great and breakfast was delicious

Clean room, ideal for an overnight stay

Good hotel, well situated and definitely value for money. If car park can’t be made any bigger (understand why) then more considerate parking by those that use it would help as spend much time circling and re circling to find a space.

All good, great stay

Enjoyed our stay. It was easy to book in and the room was ideal for us.

No issues checking in. Staff were pleasant and the hotel was nice and clean. Plenty of space in the car park for £15 a day. Ideal location for the shops, pubs and restaurants.

Would stay again great staff and place

The hotel is centrally located so a great location to explore Harrogate. The staff are helpful and friendly.

Enjoyed our stay, staff and food all great

The whole hotel was very clean and the staff very helpful. The underground carpark was a bonus and the walk into town only took about 10 minutes. I would definitely stay at this hotel again.

Without many notice we were given a room with adjoining door to the next room .. the noise from the next room was such that we had to request another room.. then the 2nd room had a double bed instead of the twin we had booked . A single duvet was supplied with no cover , the double duvet was put on the floor on day 2 . The bathroom extractor didn’t work. The whole hotel is somewhat jaded and not at all what I had expected .