We switched from another hotel in Lille because it was 100 degrees outside and this one advertised air conditioning but cost a lot more. When we arrived to a small room with a tiny and dirty bathroom, we turned on the AC. After some time we realized it was not working. Communication as an English speaker was difficult with front desk. They would not move us to a lower floor or another ibis hotel nearby, and simply gave us a fan. Rooms were over 90 degrees so sleep was impossible and a fan did not help. There were no workers trying to fix AC and they refused to give us a partial refund. These were unsafe and unbearable conditions in the tiny rooms. False advertising should not be accepted and customers deserve a refund for having to go through this.

The staff was very professional. They even let me check-in early. The room had a lot of space and was very comfortable for a one night stay

Decent room, excellent location

Staff friendly but room small and did not fee clean. Bed not comfortable

The hotel is well located, the breakfast is perfectly balanced and the hotel staff is very friendly

Small room, but staff were fantastic. Amd small breakfast- enough variety and delicious!

Convenient for a city break to explore the places of interest and shops and bars. Walkability excellent.

Close to the shopping street and walking distance to the train station

Friendly helpful staff. Good location near the station but in a quiet area. Great selection of food & drink at the buffet breakfast. Also loved the large selection of local beers at yye hotel bar.

Room totally unhealthy, mold in my room, carpet disgusting ! Totally unacceptable !

Good location. Staff very friendly and helpful. Nice and quiet .

Great hotel with friendly reception. Very pleased with cleanliness and service. Would definitely recommend.

Close to City center, nice and helpful staff, good breakfast..

Breakfast was good. Close to the station.

Great location and not noisy with friendly staff . The price is fine and includes a good breakfast.

I really enjoyed my 2-night stay here. Staff was very friendly, check-in was smooth and room was nice and clean. The building itself looks like it could be in need of an upgrade soon, but that did not take away from it feeling clean and safe. Within walking distance (10 minutes) from nearly all the areas in Lille, including the train station. Would definitely stay again!

Convenient, about 16 min walk from Lille Europe station and 10 min walk from Lille Flandres, and 15 min from Lille Grand Palais. Breakfast has a good variety of food, including cheese, brrad, pastry, yoghurt, etc. Staff are helpful and polite. However, the room lacks basic amenities like hot water flask, slippers, toiletries, cups, etc, though they are available at the hotel lobby. Some corners of the room have mould and were musty. The air conditioner was not cold enough (but this is understandable as it was about 25 to 28 deg C in the afternoon).

I m a easy guy, i liked everything

Breakfast 1st class. Good night's sleep

Comfortable basic room good shower and comfortable bed. Budget hotel in the middle of town. The staff were welcoming and helpful. Very good buffet breakfast.