Best Western Kings Manor Hotel

Explore Best Western Kings Manor Hotel
8.6
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

9.0

Traveler Reviews Best Western Kings Manor Hotel

Number of reviews per page
20
40
Top reviews
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We always stay at this property when visiting the area of Edinburgh. Well located for public transport, amazing staff, big spacious rooms, nice food and drink, lovely spa with pool, sauna, steam room and jacuzzi, even the local spa users are very friendly and make you feel welcome. I would recommend this hotel over ALL the hotels in East Lothian and Edinburgh. Buses run into the centre of Edinburgh 24/7, a stones throw away from the local train station and taxis/Uber are very cheap into the City. Also right on the door step of Portobello and Musselburgh which are beautiful towns to explore, 5-10 minute walk to Portabello Promenade and beach.
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Robert
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6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Didnt agree with parking charges these were applied for the leisure centre buy in my opinion guests should be free. Staff looked like they didnt really want to be there.
Camille
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Over priced, dirty room, that was as hot as a sauna and had no Air-conditioning. Window was wide open and we had to wedge main room door open to try and cool the room and let air in. Itinerary stated there would be shampoo, conditioner etc and there wasn't. Shower had hairs in it, toilet was dirty. The tray for coffee etc was absolutely filthy, with dust, fresh coffee marks/like spillages. Floor was dirty in both room and bathroom. There was no heating in the room that we could control/turn off. We experienced a cold and cheap quality breakfast (with no microwave to heat your food) poor quality and awful tasting coffee, cloudy water dispensing instead of orange juice and this was not long after breakfast had opened for service! I would NOT recommend staying here.
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Stuart
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pretty tired interior, reception and bar staff did bare minimum, basic hotel information was not forthcoming felt like I was inconveniencing them just asking when gym opened, for a receipt etc. £12 parking is pretty steep considering location and rooms rates.
Rob or Sophie
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

basic hotel with nice staff, and a surprisingly good restaurant attached to it.
Matthew
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Booked through Expedia to turn up at the hotel to find out my room had been “cancelled” although I’d had confirmation from Expedia to say it hasn’t. Had to then re book the room through the hotel direct for a more expensive price. Sounds like a bit of a con. Hotel is a 3 star so don’t expect the world, basics. Worst part about the hotel were the staff and the shower pressure was almost nonexistent. Great if you want extreme basics in a hotel somewhere to sleep and that’s it. Otherwise look elsewhere and avoid at all costs.
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Paul
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything was great. Enjoyed the pool
Victoria
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

First visit to Edinburgh and really pleased with Best Western Kings Manor overall. All staff were super friendly and very accommodating, ensuring our dietary needs were met from day one. Breakfast was impressive, plenty of choice and time. Fiona in particular who oversaw the breakfast restaurant was phenomenal; taking time out to speak to people, remembering guests and their needs, and a genuine interest in their adventures. All despite being run off her feet. She later reappeared for lunch cover when short staffed in the restaurant where she was equally as helpful and friendly. Amand on the front desk was also amazing: friendly, approachable and always genuinely happy to greet people. There was a gentleman also in the restaurant who again was helpful and amenable and super conscious of our dietary needs. The only reason I have removed a star (which would be a half if allowed) is, firstly, I’d like to see a little more choice on the restaurant menu for vegans/dietary needs, and secondly the main reason was because of the spa facilities. I had a few important criteria for the three very different people in my party, one of which was access to a spa and treatments. The Oasis Spa was a main reason I chose this hotel but it turned out was only open Monday and Friday which was of no use to us at all. This was not advertised anywhere beforehand, it is very misleading and would discourage me from using the hotel again. A Monday to Friday visit means access is needed during the week.
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Martha
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall, everything was to a high standard, cleanliness, staff and food were excellent
Laure
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good breakfast and nice pool
David
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent position and a good hotel but charging for parking was unnecessary.
Stephanie
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was clean. I loved my room. It’s not the most updated place in the world, but it had its own charm. It’s warm and inviting. The staff was great, and had good suggestions for tours. It’s kind of a pain not having anything nearby. No convenience stores or coffee shops. You have to take a train or Uber. I tried the connected restaurant twice and did not care for it. It’ll do though with nothing else around. Overall, it was a good value and I felt safe and comfortable
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Amelia
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I liked the hot tub and the swimming pool a lot! I found the room numbering and layout really confusing, with no logical order to how the rooms were laid out in the hallways. It took several minutes to find the room. I think a map of the layout would have been helpful.
Sheryl
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff was friendly. I didn't have the breakfast or use the bar. The room was 81.5° F and would not even cool down at night with the windows open due to the attic being too hot. The room had no shampoo, hair conditioner, lotion, shower cap or anything other than liquid soap.
Kelly
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is somewhat dated. The bar and pool area are nice. The front desk staff were not friendly. The bar staff were friendly
Neville
icon-Friends and family with Friends
Friends and family with Friends
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent location for buses into Edinburgh. Hotel needs refurbishment and upgrades especially door locks. Hotel check out is 11am but we were locked out of our room at 10am, not good! We let receptionist know. Breakfast ok but could be better
Kellie
icon-with Children
with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The only thing I wished was that they had a laundry room.
Stephanie
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10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Tout était excellent. Il faut prendre un transport pour aller au centre ville sinon c’est plus d’une heure de marche, mais l’autobus passe juste en face et elle passe souvent. Le déjeuner est excellent, le personnel très accommodant, la Picine super. J’y retourne la prochaine fois
Jake
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10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The location of this hotel is incredibly convenient as its just a 10 minute stroll down to Portobello beach which is so underrated (and long may it stay that way). The property itself is a magnificent old building with plenty of character. Staff couldnt be more helpful, whether that be reception or the leisure staff, they couldn't do enough. Will be using again for the next trip to Edinburgh
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Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good selection for breakfast and the room had coffee and tea perfect
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