8.6
Very Good
From 1,002 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews Emporio Reforma

Number of reviews per page
20
40
Top reviews
Edward
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was amazing all around. Very friendly, amazing location, walked to the big park to the
Elena
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Me encantó la comida
Nelson
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Did not have breakfast there
Amr
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was great
DAVID
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Buena atención del personal
Babar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

excellent staff & service. Could not ask for a better location.
Jesus
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Yes
ROSA
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was perfect
Rosalie
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Classy boutique hotel, very clean with all the amenities necessary and the food at the restaurant was very good. Also, the location of the hotel was perfect.
Maria Rosa
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Ok, It had a leak in the bathroom
Gala
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The service food and drinks were spot on !!!! It’s in a good area the only complaint I would have is the tub wouldn’t hold the water to use the jets and I paid a lil extra for city view and it was not city view at all but the food is delicious here
IGNACIO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I love this hotel, is located in the heart of the most famous avenue Reforma, the rooms are small, but I like them, very clean and comfortable that is the most important thing for me. I’ll recommend this hotel for everyone. You have everything close and you can walk from the hotel to see the zocalo, Bella’s artes, monumento de la revolución, Chapultepec, all the museos around, restaurants, malls, movies theaters, Mercado de artesanías, etc, etc, etc.
Read More
armando arriola
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

My only issue is about room size, rooms are small but cozy, (Sophia our house keeper was above and beyond, 10stars for her), restaurante servers were outstanding, no complaints, excellent food and drinks, thanks to all staff our stay was nice.
MARCO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent service, clean rooms and safe to walk to shops and restaurants
Alejandra
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Todos fueron muy amables! El buffet estaba delicioso. Me volveria a hospedar aqui
Fabby
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This room was booked by accident while I was trying to upgrade, due to the poor conditions of the rooms we were given. Despite several attempts to cancel on the same day, I still haven’t received a refund or any response. Absolutely unacceptable.
Fabiola
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was clean, but The room didn’t have a refrigerator. They also had to move us to a different room. We had originally booked two queen beds, but ended up with the smallest room they could give us.
Eduardo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was clean, but The Room didn’t have a refrigerator. They also had to move us to a different room. We had originally booked two queen beds, but ended up with the smallest room they could give us.
Jose A. Solis
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was extremely small-we were very uncomfortable. Everything else was very good. I would not stay there again-I am afraid of small spaces. Did not like the room at all.
Maria Fernanda Sanchez
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff was welcoming from the beginning even offering options of transportation and tours. Location was convenient to explore historical landmarks like the Chapultepec Castle (about 30 min walk); Angel de la Independencia, Zocalo, Bellas Artes. Also close to public transportation. The room was a little smaller than we thought but still convenient and clean
Read More
Number of reviews per page
20
40