Dear Valued Guest, Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you enjoyed our convenient location, variety of food, and overall stay. We sincerely apologize for the areas that did not meet your expectations, particularly the condition of the toilet bowl, slow drainage of the sink, dust on the glass shelf, and the limited availability of power outlets. Your comments have been shared with the relevant departments for review and improvement to ensure these details are properly addressed. Regarding the item you left behind after check-out, we are pleased that another member of our team was able to assist you. We apologize for the inconvenience and appreciate your kind understanding. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more comfortable and seamless experience on your next visit. Warm regards, Hotel Management

Dear Guest, Thank you very much for your review and feedback about our hotel. We are happy to hear that you were satisfied with our strategic location near the bus terminal and the old town, our clean, spacious and quiet rooms, and the facilities that met your needs. Thank you also for your suggestion regarding the toothbrush, toothpaste and shower cap. We will use your feedback to improve our services in the future. Thank you again for choosing our hotel. We look forward to welcoming you back again. Many thanks. Sincerely, Hotel Management Team

Dear Guest Thank you very much for choosing our hotel. We are happy to hear that you were satisfied with our strategic location, attentive staff service, and your overall stay. We also appreciate your valuable feedback regarding the condition of your room. We will continue to strive to improve our services to ensure your comfort. Thank you again for choosing our hotel. We look forward to welcoming you back again. Many thanks. Sincerely, Hotel Management Team

Thank you so much for the great review! 😊 We are happy to hear that you were satisfied with the cleanliness, comfort, spaciousness of your room, and king size bed. We look forward to welcoming you again.

Dear Valued Guest, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

Dear Mr. Pansak The Royal Phuket City Hotel Thank you very much for taking your valuable time to express your opinions and experiences during your stay with the hotel. The hotel is pleased to know that you are satisfied with the service of our staff. Your feedback has inspired us to improve our service even further. The hotel sincerely hopes to have the opportunity to welcome you back again. with respect management team

Dear Mr. Pansak The Royal Phuket City Hotel Thank you very much for taking your valuable time to express your opinions and experiences during your stay with the hotel. The hotel is pleased to know that you are satisfied with the service of our staff. Your feedback has inspired us to improve our service even further. The hotel sincerely hopes to have the opportunity to welcome you back again. with respect management team

Dear Mr. Rungroj Thank you for sharing your experience. and suggestions including satisfaction with the service in various parts The hotel sincerely hopes to have the opportunity to welcome the return of customers again. with respect management team

Dear Mr. Rattana Thank you for sharing your experience. and suggestions including satisfaction with the service in various parts The hotel sincerely hopes to have the opportunity to welcome the return of customers again. with respect management team

Dear May, Thank you for taking the time to share with us your experience at our hotel. We are pleased to see that you enjoyed your stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to the Royal Phuket City Hotel. With Regards, Management Team

Dear Noraset, Thank you very much for your comments and suggestions regarding your stay at the hotel. We are delighted to hear that you are satisfied with our service. Your valuable comments will inspire employees. Service has been developed to be of better quality. However, the hotel will bring your comments to all staff to be informed. In order to develop and maintain the standard of service in the future Thank you again for sharing your experience. And we hope that your next visit will be as pleasant as the past. Best regards management team

Dear Achara, Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that satisfaction of our guests and service standard are always aim to offer to our guests. In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team

Dear Ms. Chananchida Thank you very much for your comments and suggestions regarding your stay at the hotel. We are delighted to hear that you are satisfied with our service. Your valuable opinions will inspire employees. Service has been developed to be of better quality. However, the hotel will bring your comments to all staff to be informed. In order to develop and maintain the standard of service in the future Thank you again for sharing your experience. And we hope that your next visit will be as pleasant as the past. Best regards management team

Dear Mr. Wuttichai Thank you very much for your comments and suggestions regarding your stay at the hotel. We are delighted to hear that you are satisfied with our location and service. Your valuable opinions will inspire employees. Service has been developed to be of better quality. However, the hotel will bring your comments to all staff to be informed. In order to develop and maintain the standard of service in the future Thank you again for sharing your experience. And we hope that the next visit of Mr. Wuttichai It will be as satisfying as the past. Best regards management team

Dear Khun Titikan, Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our services was an advantage for your visit. Your positive comments will only motivate us in delighting all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcome back to your next stay with in very soon. Sincerely, Management Team

Dear Smith, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our breakfast which is wide varieties and tasty. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards, Management Team