The location is in the famous Shibuya Crossing, with many surrounding cafes and shops. The hotel was great and the staff are very friendly. I’m fully recommend this hotel in Tokyo.

The rooms were a little old, and the washing machine/dryers were slow and a little expensive. Having said that, the hotel is located in one of the most convenient locations right above Shibuya station and is surrounded by lots of good food and shops! Just a stone's throw away from many other exciting places for shopping, sightseeing, and eating. I will definitely be heading back to stay there again!

Best! Will be back and stay in this hotel for sure!

The hotel staff is very friendly, the room size is not too big, the hotel location is extraordinary because it is in the Shibuya Crossing area.

Nice view, direct Namsan Tower. Very clean lobby and kind assistance.

Very recommended hotel in the heart of Shibuya. Also friendly staff, and at the 5th floor lobby there is a bus express to the airport.

Best location, always stay here when I go to Tokyo.

There is a limousine bus to make it easier to get to the airport.

Book the room 2 days before staying here due to sudden urgency. The booking was easy but the price has already soared up since it's a weekend stay. I also book late check out at 18:00 with a fee of ¥16,400 but it's so so worth it to get enough fill of Shibuya <3. Very recommended if you want to explore Shibuya, Shinjuku and Harajuku (nearby Shibuya area) Literally you just need to go down the hotel and you are at Shibuya already! Tired of walking at Shibuya? You just need to walk back to rest at the hotel while still enjoying the Shibuya vibes. You need to at least stay at this hotel 1 time to really feel the Shibuya life. And I warn you, 1 night is not enough! This hotel is the first stop of bus ride to Haneda Airport (only 2 mins walk from the lobby to bus station) and Gotemba. The airport bus also stop at this hotel. So for those bringing a lot of luggage, this hotel is super convenient. Got the room with the view looking toward Shibuya 109 which got me fell in love with this hotel. Am so going to book this hotel again should I back to Shibuya

Good hotel for me and the family for vacation.

Nice location, near Hachiko statue just only 1 minutes walking.

Excellent! Strategic location. In the centre of tokyo. Near station. And shopping arcade and food. Nice staff and every floors have a vendong machine! Love it!

Very strategic, bus station to/from Narita airport is straight in front of hotel 's lobby, bus to/from gotemba outlet too, great services, quick check in/out process, not to mention it 's inside the shibuya station. Very convenience and easy to go everywhere. Really recommend to travelers that really want hassle free, room rate bit pricey but totally worthed. Especially for travellers that not travel in light or using big luggage like me:).

Stay here for 2nd time and even the staff remembers me :) Really pleasant staying. Definitely will come back when I visit tokyo Easy access from the airport and all the JR as well as the subway.

First time staying in shibuya excel hotel, excellent service, excellent location. Will come stay here for another chance

if booking. be careful with requests for rooms with double beds or twin beds ... rooms with twin beds are wider. strategic location ... if the group uses the bus ... the front of the lobby cannot park.

The hotel is located in the middle of Shibuya city, close to all shopping and restaurants, fast and friendly check-in time, good service, Request check-in from Traveloka Site for early and late check-outs that are met by the hotel. Hotel good and clean. Worth trying.

Nice staff, room as good as picture, great location

Location at its best and handy strolling around shibuya area

Shibuya crossing view. Great Hotel in Shibuya